Bookings

Why is my booking page blank in Chrome?

How do I track concierge or sales partner bookings?

How to edit, delete or group labels

How to view a booking

How to edit a booking

How to assign a booking to a different user, group or desk.

How to check in bookings

How to add notification recipients for specific options

How to send booking receipts to customers

How to add a reference ID to a booking

How to edit guest information in a booking

How to add or delete a guest on a booking

How to reorganize a booking’s line items

How to add comments to bookings

How to manually create a booking

How to cancel bookings

How to view a booking summary

How to confirm a booking by changing its status

How to add a transaction to a booking

How to change a booking’s date, option, or usage date.

How to view the history of a booking

How to print tickets for your customers

How to add a payment method to a booking

How to add billing information to a booking

How to check the status of customer email notifications

How to manually send or resend customer notifications

How to automatically archive your bookings

How to duplicate bookings

How to change an open availability booking’s expiry date

How to change prices when manually adding a booking

How to add bookings to an order

How to remove bookings from an order

How to abandon orders

How to set an order’s status

How to add a transaction to an order

How to print a transaction

How to add billing information to an order

How to cancel an order

How to get receipts for bookings and orders

How to view an order

How to change whether orders should complete on the booking page or the order page

How to collect signatures for per-order waivers

How to create a reconciliation

How to set custom ticket IDs

How to view a reconciliation

How to close reconciliations

How to save, print or export a reconciliation

How to edit a reconciliation

How to add a gift card transaction to a booking

How to activate Disney shells

How to activate SeaWorld tickets

How to remove attached merchandise from a booking

How to add a booking to a completed order

How to revert adjusted prices on bookings

How to partially refund a booking or order

How to add a preauthorized transaction to a booking, order or invoice

How to refund a booking, order or invoice

How to void third-party tickets and shells

How to split booking commissions

How to override commission amounts

How to add a signature to a transaction

How to collect signatures for per-guest waivers

How to view and print signed waivers

How to attach a signed waiver to a booking

How to assign guest waivers to multiple bookings

How to delete a pre-signed waiver

How to confirm a customer’s refund protection status

How to use multiple price sheets

How to use the daily manifest

How to edit or delete booking comments

How to include booking comments in reports

How to disable or enable guest reviews for a booking

How to mark a guest as a no-show

How to edit a booking before completing an order

How to close orders

How to send a payment request

How to cancel a payment request

How to get a payment request link

How to rename a booking label group

How to make labels required

How to customize the daily manifest or dispatch manager

How to add a transaction to an invoice

How to edit a check-in location

How to create and manage a reseller relationship

How to message all customers booked for an event

How to detach signed waivers from bookings

How to refund to a gift card

How to enable cart abandonment emails

How to use the dispatch manager

How to filter and customize the booking calendar

How to enable check-in windows

How to send a review edit request

How to assign or remove resources on a booking

How to assign or remove resources for an event

How to add an itinerary entry

How to send or print an itinerary

How to remove itinerary entries

How to edit itinerary entries

How to require contacts on the POS

How to add merchandise to an order

How to manually add a tip to a transaction

How to flag waivers as being signed externally

How to prevent customers from downloading tickets

How to disable adding or removing resources when adjusting PAX

How to require payment before booking status can be changed

Enhanced Refund Protection FAQ

How to adjust availability holds

How to let customers edit or cancel their own bookings

How to lock or unlock reseller booking editing

How to close an event from getting additional bookings

How to change the point of sale to a calendar view

How to star a booking

How to find starred bookings

How to add or remove booking labels

How to add a contact to a booking

How to archive or unarchive bookings

How to find archived bookings

How to create a booking for a contact

How to update a contact from a booking

How to create and export a calendar feed

How to make a one-time adjustment to an option’s availability

How to add default booking assignments to inventory

How to add booking labels through options

How to add ticket information to inventory items

How to set an item to give one ticket per group or per guest

How to copy booking fields to other options

How to bundle booking fields

How to add additional booking fields to options

How to add per-guest booking fields to options

How to delete line items from inventory options

How to reply to a verified guest review

How to delete line item bundles

How to adjust blank spaces in bookings

How to hide the text of a verified guest review

How to add taxes or other line items to inventory or bookings

How to change an option’s default booking status

How to edit a response to a verified guest review

How to view an option’s bookings

How to bundle line items

How to view verified guest reviews