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Bookings

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Why is my booking page blank in Chrome?
How do I track concierge or sales partner bookings?
How to edit, delete or group labels
How to view a booking
How to edit a booking
How to assign a booking to a different user, group or desk.
How to check in bookings
How to add notification recipients for specific options
How to send booking receipts to customers
How to add a reference ID to a booking
How to edit guest information in a booking
How to add or delete a guest on a booking
How to reorganize a booking’s line items
How to add comments to bookings
How to manually create a booking
How to cancel bookings
How to view a booking summary
How to confirm a booking by changing its status
How to add a transaction to a booking
How to change a booking’s date, option, or usage date.
How to view the history of a booking
How to print tickets for your customers
How to add a payment method to a booking
How to add billing information to a booking
How to check the status of customer email notifications
How to manually send or resend customer notifications
How to automatically archive your bookings
How to duplicate bookings
How to change an open availability booking’s expiry date
How to change prices when manually adding a booking
How to add bookings to an order
How to remove bookings from an order
How to abandon orders
How to set an order’s status
How to add a transaction to an order
How to print a transaction
How to add billing information to an order
How to cancel an order
How to get receipts for bookings and orders
How to view an order
How to change whether orders should complete on the booking page or the order page
How to collect signatures for per-order waivers
How to create a reconciliation
How to set custom ticket IDs
How to view a reconciliation
How to close reconciliations
How to save, print or export a reconciliation
How to edit a reconciliation
How to add a gift card transaction to a booking
How to activate Disney shells
How to activate SeaWorld tickets
How to remove attached merchandise from a booking
How to add a booking to a completed order
How to revert adjusted prices on bookings
How to partially refund a booking or order
How to add a preauthorized transaction to a booking, order or invoice
How to refund a booking, order or invoice
How to void third-party tickets and shells
How to split booking commissions
How to override commission amounts
How to add a signature to a transaction
How to collect signatures for per-guest waivers
How to view and print signed waivers
How to attach a signed waiver to a booking
How to assign guest waivers to multiple bookings
How to delete a pre-signed waiver
How to confirm a customer’s refund protection status
How to use multiple price sheets
How to use the daily manifest
How to edit or delete booking comments
How to include booking comments in reports
How to disable or enable guest reviews for a booking
How to mark a guest as a no-show
How to edit a booking before completing an order
How to close orders
How to send a payment request
How to cancel a payment request
How to get a payment request link
How to rename a booking label group
How to make labels required
How to customize the daily manifest or dispatch manager
How to add a transaction to an invoice
How to edit a check-in location
How to create and manage a reseller relationship
How to message all customers booked for an event
How to detach signed waivers from bookings
How to refund to a gift card
How to enable cart abandonment emails
How to use the dispatch manager
How to filter and customize the booking calendar
How to enable check-in windows
How to send a review edit request
How to assign or remove resources on a booking
How to assign or remove resources for an event
How to add an itinerary entry
How to send or print an itinerary
How to remove itinerary entries
How to edit itinerary entries
How to require contacts on the POS
How to add merchandise to an order
How to manually add a tip to a transaction
How to flag waivers as being signed externally
How to prevent customers from downloading tickets
How to disable adding or removing resources when adjusting PAX
How to require payment before booking status can be changed
Enhanced Refund Protection FAQ
How to adjust availability holds
How to let customers edit or cancel their own bookings
How to lock or unlock reseller booking editing
How to close an event from getting additional bookings
How to change the point of sale to a calendar view
How to star a booking
How to find starred bookings
How to add or remove booking labels
How to add a contact to a booking
How to archive or unarchive bookings
How to find archived bookings
How to create a booking for a contact
How to update a contact from a booking
How to create and export a calendar feed
How to make a one-time adjustment to an option’s availability
How to add default booking assignments to inventory
How to add booking labels through options
How to add ticket information to inventory items
How to set an item to give one ticket per group or per guest
How to copy booking fields to other options
How to bundle booking fields
How to add additional booking fields to options
How to add per-guest booking fields to options
How to delete line items from inventory options
How to reply to a verified guest review
How to delete line item bundles
How to adjust blank spaces in bookings
How to hide the text of a verified guest review
How to add taxes or other line items to inventory or bookings
How to change an option’s default booking status
How to edit a response to a verified guest review
How to view an option’s bookings
How to bundle line items
How to view verified guest reviews
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  • Support Tags

    12.6 Booking Reports Bookings Bookings Details Bookings List Cards Details Channel Management Contacts List Dashboard Desks Details Edit Bookings Edit Desks Edit Inventory Edit Merchandise Edit Options Edit Rules General Settings getting-started Integrations Settings Inventory Details Inventory List Manifest Reports Merchandise Details Merchandise List Notification Settings Options Details Order details Packages Packages List Payments Settings Pools List POS Price Sheet List Reconciliation Details Reports Reseller System Reviews Rezgo Updates Rules List Service Provider Details System Settings Template Settings Transaction Reports Users List Waivers
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    • Features
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