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Mobile Apps (9)

  • How to configure your Rezgo app security settings
  • How to configure your Rezgo app notification settings
  • How to print from the Rezgo app
  • How to use to card swipers with the Rezgo app

How To (19)

  • How to refund a booking, order or invoice
  • How to enable verified guest reviews
  • How to send a payment request
  • How to create rules that apply to booking dates

Resources (10)

  • How to create a resource usage report
  • How to create a resource
  • How to edit a resource
  • How to delete a resource

Getting Started (10)

  • Getting started with Rezgo in 5 easy steps
  • Getting Started 1 – Rezgo Settings
  • Getting Started 2 – Add an inventory item in Rezgo
  • Getting Started 3 – Add an option to your inventory

Dashboard (8)

  • How to link multiple accounts for easy switching
  • How to exit, use, or switch sales desks
  • How to customize your Rezgo admin menu and home page
  • How to open and close your desk

Layout & Design (17)

  • How to show specific tours on a page of your Rezgo website
  • How to link to a option on a specific date
  • Create custom templates for the Rezgo WordPress plugin
  • Why is my booking page blank in Chrome?

Settings (96)

  • How to edit security groups
  • How to automatically archive your bookings
  • How to require a cancellation reason
  • How to enable verified guest reviews

Users (41)

  • How to add tags to users
  • How to restore a deleted sales desk
  • How to add employee information to users
  • How to view a sales desk

Payment Gateways (12)

  • Trust My Travel
  • Shift4
  • Stripe FAQ
  • Powertranz

WordPress (12)

  • Shortcode added but Rezgo is not displaying
  • Why do I see PHP errors or code when displaying tours?
  • Can I use the Rezgo WP Plugin with no Rezgo Account?
  • WordPress not showing updated information

Billing (8)

  • Does Rezgo offer a fixed monthly plan?
  • How does Rezgo bill me and how do I pay my bill?
  • How to change your billing information
  • How to change the credit card on your Rezgo account

Account (8)

  • How to add a Twitter account to the social share button
  • How to change your password
  • How to change your billing information
  • How to change your name

Inventory (144)

  • How do I connect with the GetYourGuide API?
  • How to activate or deactivate a ticket pool
  • How to assign or remove resources on a booking
  • How to cross-sell inventory items

Rules (27)

  • How to use rules to make adjustments on a date or range
  • How to delete a rule
  • How to create rules that apply to booking dates
  • How to bundle inventory using rules

Merchandise (29)

  • How to duplicate merchandise
  • How to add line items to merchandise
  • How to create merchandise
  • How to create a stock order

Bookings (129)

  • How to manually create a booking
  • How to get receipts for bookings and orders
  • How to remove attached merchandise from a booking
  • What is TourShield?

Gift Cards (13)

  • How to create a gift card
  • How to view a gift card
  • How to add funds to a gift card
  • How to send or resend a gift card

Contacts (15)

  • How to find additional bookings for a contact
  • How to add custom contact fields
  • How to request marketing consent during check-out
  • Using reCAPTCHA v3 with the Rezgo WordPress plugin

Messages (9)

  • How to delete messages
  • How to mark messages as read or unread
  • How to view messages sent through your contact form
  • How to restore deleted messages

Activity Log (5)

  • How to view a user’s activity
  • How to view webhook activity in the activity log
  • How to view email activity in the activity log
  • How to view customer activity in the activity log

Payments (20)

  • How to disable credit card payments
  • How to enable a second payment gateway
  • My payment gateway is not listed, can you add it to Rezgo?
  • Stripe FAQ

Reports (55)

  • How to address opening and closing discrepancies
  • How to create an inventory report
  • How to change recipients for scheduled reports
  • How to make adjustments to payment method counts

Notifications (24)

  • How to modify your email template
  • How to preview notifications
  • How to add notification recipients for specific options
  • SPF and DKIM Records for Own Domain Emails

Search (9)

  • How to delete a saved search or pinned report
  • How to search Rezgo
  • How to sort search results
  • How to save a search for yourself or other users

About Rezgo (13)

  • Can I accept online credit card payments?
  • Does Rezgo offer a fixed monthly plan?
  • What if I need help? Does Rezgo provide support?
  • Does Rezgo work for hotels or accommodations?

Analytics (2)

  • How to set up Google Analytics in Rezgo
  • How to track conversions
Support Home
  • Contact Support

    support@rezgo.com
    CA: +1 604 983 0083 x.3
    US: +1 888 310 3652
    IE: +353 51 347 204
    EU: 00 353 51 347 204

  • Need Onboarding Help?

    Talk to our customer success team about our onboarding services.

  • API Documents

    Documentation

  • Latest Support Articles

    • How to send or print an itinerary
    • How to edit itinerary entries
    • How to remove itinerary entries
    • How to add an itinerary entry
    • How to edit a canned message
  • Support Tags

    Booking Reports Bookings Bookings Details Bookings List Cards Details Contacts Details Contacts List Dashboard Desks Details Edit Bookings Edit Desks Edit Inventory Edit Merchandise Edit Options Edit Rules General Settings getting-started Integrations Settings Inventory Details Inventory List Manifest Reports Merchandise Details Merchandise List Messages List Notification Settings Options Details Order details Packages Packages List Payments Settings Pools List POS Price Sheet List Reconciliation Details Reports Reseller System Revenue Reports Reviews Rules Details Rules List Service Provider Details System Settings Template Settings Transaction Reports Users List
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    Email  |  support@rezgo.com

    Canada  |  +1 (604) 983-0083
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    IE Sales  |  +353 05 134 7371
    IE Support  |  +353 51 347 204
    EU Sales  |  +00 353 51 347 371
    EU Support  |  +00 353 51 347 204

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    • Features
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