OPERATIONS
Save Time With Automation That Works
You have enough to do from day to day—you don’t want to waste time micro-managing every part of your booking system, too. Rezgo is designed to stay out of your way as much as possible, automating the tedious parts of your job and keeping you informed of everything you need to know.
EFFICIENT AND ERROR-FREE
Inventory Management
You shouldn’t have to babysit your inventory. With Rezgo, you can make advanced adjustments across as much of your inventory as you need with dynamic pricing, availability, and notification management. You can also easily manage your capacity and pricing across resellers and distribution partners.
Dynamic Availability
Automatically set your availability based on any number of factors, including date range, day of the week, shared resources, and more.
Dynamic Pricing
Let your pricing vary based on season, price sheets, promo codes, time until the event, and many other factors
Resource Management
Adjust your availability with dynamic management of resources like vehicles, rentals or available staff.
Distribution
Use our channel management tools to control your availability and pricing and manage bookings across major OTAs and distribution partners.
Automation
Customize notifications to go out to staff, guests and partners based on an assortment of inventory and booking-related triggers.
SECURE PEACE OF MIND
User Access
Allow your staff and agents to securely access Rezgo with no restrictions or extra fees for as many user accounts as you need.
Reporting
Track your users’ key performance indicators – their bookings, transactions, commissions, upsells and more.
Locations & Sales Desks
If you have more than one location, you can manage and report on the users, desks and stock in each of them.
Opening & Closing
Ensure your locations are well-cared for with proper opening and closing procedures including accurate cash and stock counts.
Restrictions
Use advanced settings to ensure your users manage their bookings exactly as you need.
Security Policies
Ensure every user has a password that meets your security standards, and that they change it as often as you’d like.
Multifactor Authentication
Make absolutely sure the only people accessing your Rezgo account are the ones you’ve chosen to let in.
Permission Levels
Give users access to the exact parts of the system they need to do their best work while restricting the functions they don’t.
Activity Logging
Mistakes happen. Our activity logging keeps them from happening twice by giving you all the information you need about what went wrong.
Data Security
Rezgo’s technology and internal policies are designed with industry-leading security to protect your data and your customers’ data at every level.
AUTOMATION AT ITS BEST
Booking Management
Getting a booking shouldn’t leave you with a bunch of extra busywork. Rezgo’s automation seamlessly handles the post-booking details so you can focus on giving your guests an experience they’ll want to rave about.
Waivers
Send automated waivers that are customized by the inventory item being booked, so you can get the signatures you need to protect your business.
Notifications
Automatically notify your guests and staff of every important change to a booking or event.
Manifests
Automatically generate daily interactive manifests filtered by event, so you can check over and check in your guests in a flash.
Verified Reviews
After an event is done, send out an automated review request to every guest who attended—and get notified if there’s a review that needs a reply.
Payment Requests
No more taking credit cards over the phone. With Rezgo, you can send a secure online payment request for any booking.
Complete Security
We maintain rigorous security standards for our software and our policies to ensure the safety of data entrusted to us by you and your customers. Rezgo is fully PCI compliant, and that’s just the start of our commitment to keeping your data and payments safe and fraud-free.
Unmatched Reliability
With layers of redundancy and infrastructure designed for speed, security and responsiveness, Rezgo is always here when you need it, offering unrivaled uptime and service your business can rely on in every situation.
Personalized Support
At Rezgo, we have an in-house team of experts ready to offer direct support, customer success specialists to help you get the most out of your account, and a comprehensive knowledgebase for instructions at your fingertips.
FAQ
Any Questions?
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Can Rezgo help me manage resources like vehicles, guides, or equipment?
Rezgo makes managing your resources like vehicles, guides, or equipment effortless, with the most flexible resource management system on the market. You can assign staff and gear to specific inventory, set restock or downtime schedules, and adjust rosters before or after bookings are confirmed. Every resource is tied directly to availability, so your tours run smoothly, overbookings are avoided, and you always know what’s ready and when. This level of control helps you maximize bookings while keeping your operations organized and stress-free.
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How does the system handle check-ins and guest manifests?
Rezgo streamlines check-ins and guest management so your day runs smoothly. Our interactive event manifest shows you every attendee, along with their flags, waiver status, and payment status, giving you a complete picture at a glance. Guests can be checked in with a simple tap, a quick scan with your phone, or by entering details on your secure, private check-in page. It’s fast, flexible, and designed to make your guest experience smooth and efficient.
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Does Rezgo allow me to set booking cut-off times or capacities?
Yes. Rezgo puts you in full control of booking cut-offs and capacities. Real-time availability ensures you never exceed your limits, while you can link capacity to vehicles, guides, or any other resources you manage. You can also set booking and cancellation cut-offs that fit your business, giving you the flexibility to protect your schedule and keep operations running smoothly.
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Can I manage waivers and guest forms digitally with Rezgo?
Of course. Waiver management is effortless with Rezgo. When a booking requires a waiver, it’s automatically sent to your customer, and automated reminders make sure it gets signed on time. If someone arrives without completing theirs, they can sign digitally on the spot, or you can use a sign-in tablet to collect and store waivers for later assignment.
Guest forms are also fully customizable, letting you gather any information you need with ease—so keeping track of your guests’ needs is one less thing to worry about.