What is a supplier?
The term “supplier” in the context of the tour and activity or experiences industry, refers to any business that supplies a service to another business for the purposes of reselling that service. The term is believed to have been coined by distributors or resellers and is not a term used by experience operators to describe themselves. The term “Supplier” has recently fallen out of favour as businesses in the experience industry see themselves as more than just supplying the resell or retail travel market.
Recently, it has become more common for businesses in the experiences industry to refer to themselves as operators. Rezgo uses the term “Experience Operator” or “Operator” to describe the businesses that use the Rezgo platform. All instances of the term supplier have been replaced with the term “Operator” to better reflect the businesses that use the platform.