in Getting Started
Tags: getting-started


Once you’ve taken some time to familiarize yourself with your new Rezgo account, one of the first things you’ll want to do is to set up your first tour, event or activity as an Inventory Item to give your customers something to book.

Before you get started here you’ll want to have a few things handy: the tour name, description, itinerary and pricing, along with a digital image you’d like to use.

Once you have all of that ready, click the ‘Inventory’ tab on your Rezgo account, and select the ‘Create Inventory’ button in the top right corner.

First, fill out some basic information about your item. Enter the name you want to use and the starting price you want to display.

If necessary, you can toggle the item from public to private if you don’t want it to show up on your Rezgo booking page without a direct link.

Adding tags will make it easier for you and your customers to find your item or other, similar items in your inventory. Separate any tags you add with commas.

Next, you can enable or disable reviews on this item. For more information on verified guest reviews, please check out our knowledge base or contact our support team.

You can select an ‘owner’ for this booking if needed. Otherwise, you can leave this blank.

Next, add the address or location for this tour. You can search for a location via the map, or manually enter an address.

The Details section is where you inform your customers of everything they might need to know about your inventory item.

You can give them an Overview, brief tour Highlights, an Itinerary, details about the Pickup and Drop off locations, tell them What to Bring, explain any Inclusions or Exclusions, and list your Check In or tour specific Cancellation Policy.

You also have a custom section you can use if you need to. Boxes you leave empty won’t show up when customers look at the item on your Rezgo website.

As an advanced feature, you can customize or add other boxes under ‘Custom Fields’ in your main Settings Tab. You can find more information on this in our knowledge base.

After you’ve added details, you can customize the information your ticket or voucher will have. Select one of the options: 1 voucher per booking, or 1 ticket for each passenger – then select any relevant variables you’d like to add.

Next, select if you need this Inventory to require a waiver or not. You can use one waiver per order or one waiver for each passenger. Content added here will be specific to this inventory item and will display along with any additional text from your base waiver, if applicable.

If you want to control how your item appears in search engines like Google, you can add a search optimized title and description under the SEO heading.

Select any other inventory items you want to be recommended when purchasing this tour, under the ‘Related Products’ header.

Finally, you should add at least one image to your inventory item. Drag and drop an image from your computer to upload it, or click the images box to select the file. Your image should be at least 1280 x 720 in size to prevent black borders. Once you’ve uploaded an image, you can add a caption.

Once you’re done, click Save Changes.