Archive

Category: Articles



Archive

Category: Articles

Accessibility in Tours: How to Communicate and Deliver Better Experiences

Not every guest experiences a tour the same way. Accessible tourism is about removing barriers so more people can participate comfortably and completely.  For tour operators, accessibility is no longer something to treat as an afterthought.  More and more guests want to know whether an experience will actually work for them before they commit. While […]
Written By | Lindsay Stroud

Tour operator KPIs that actually predict growth

While a spike in website visits might feel encouraging, if visitors aren’t booking tours and activities, your business isn’t growing. The tour operator KPIs (Key Performance Indicators) that truly matter are the ones tied directly to your success. Here's what you need to track to ensure your tour business keeps growing.
Written By | Rob Mathison

Going Local: 5 Proven Ways to Increase Local Bookings (Updated)

When online bookings are a big part of your business, it's easy to get caught up in the idea that you need to reach far and wide to find success. But it's always worth developing local sources of business, whether your core customer base is international travelers or regulars from your neighborhood.
Written By | Nissa Campbell

Overbooked and Overwhelmed? When to Make Your First Hire as a Tourism Operator

How do you know when to make your first hire as a tourism operator? Here are the signs, tips, and warnings you need.
Written By | Rahul Collins

Why is customer service so important in tourism?

Why customer service is essential in tourism and how it shapes traveler trust and repeat bookings. Rezgo helps you enhance every touchpoint.
Written By | Lindsay Stroud

Global travel trends 2026: What tour and activity operators need to know

The tourism landscape has shifted in 2026. Here are the travel trends that matter for tours and activity businesses this year.
Written By | Rob Mathison

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