As a tour operator, your goal is to create memorable experiences for your customers. But sometimes things are outside your control. That's why it's so important to prepare customers before they arrive to make sure they have an amazing time despite any bumps in the road. Check out this video to master the art of managing expectations.
Here at Rezgo, we’d like to help you thrive with a powerful suite of tools designed to make your job easier. Our cart abandonment emails are no exception. Often overlooked, this simple yet powerful feature can help recover lost sales. Let’s learn more about what cart abandonment is, review Rezgo’s cart abandonment emails and most […]
Does Earth Day have you reflecting on your business and wishing it were more sustainable? The good news is that as a tour operator, you have all the skills and resources you need to practice sustainable tourism. But while sustainability is a powerful goal, it might seem vague or out of reach. Defining sustainable tourism […]
Tour costing and pricing is one of the most important things to get right, especially for new tour operators. Even experienced operators with established pricing strategies can’t rest on their laurels, and need to review and tweak their pricing according to changing market and business conditions. Here are some helpful tips for how to price your tours.
Special interest tourism (SIT) is on the rise, and for good reason. It provides travelers the chance to explore their passions and gives you the opportunity to curate a once-in-a-lifetime experience. Special interest tourism focuses on providing leisure and adventure activities that cater to the needs of a specific audience. Tapping into your special interest […]
As a busy tour operator, developing a marketing strategy for your tour or activity business can feel like a daunting task. You already have your hands full ensuring your business is running smoothly, you can’t afford to waste time or money on the wrong things. Fortunately, you don’t have to go in without a plan. […]