Archive
Tag: customer service
Archive
Tag: customer service
Travel Chatbots: What You Need to Know
There’s no denying that social media changed customer service, giving customers and brands unprecedented access to each other. But even as customers got used to being able to reach companies with the ease of 140-character message, they also started to spend more time on private communication platforms. For the first time, private messaging apps have […]
Written By | Nissa Campbell
11 Extra Tips to Be a Better Guide
We’re loaded with so many tips on how to be a better guide that we had to include 11 more just for you. We’ve also included actionable advice so that you can start improving right away! 1. Do Your Research Most tour guides are from the city/country that they are guiding – However, no matter […]
Written By | Rezgo
5 Useful Resources To Be a Better Tour Guide
Being a tour guide is challenging. It takes time and dedication to become really good at what you do. To help you along the way, here are 5 resources we think can help you to be a better tour guide. Don’t forget to read this article about how to be a better tour guide with […]
Written By | Rezgo
How To Be A Better Tour Guide
As a tour guide, you are a part of the hospitality and customer service industry and we know it isn’t always easy. We’ve all heard the horror stories; demanding clients, late arrivals, unsatisfied customers, and troublemakers. We wanted to help you out, so we’ve come up with a useful guide that will help you deal […]
Written By | Rezgo
5 Tips to Improve TripAdvisor Reviews
Looking to grow your small tour or activity business by using TripAdvisor? Improve TripAdvisor reviews for your tour or activity business with these 5 easy tips! 1.Provide Top Quality Service Always provide your customers with top quality service and you’ll be sure to get great reviews. 2. Stay Connected With Your Customers Make sure you communicate […]
Written By | Rezgo
Improve Customer Service at Your Experience Business
As a tour or activity business, you live or die by your customer service. You are, after all, a service business. Whether you are a walking tour provider, a zip lining company, or run a boat tour, the experience that your customers have with you will determine whether or not your business is a success. […]
Written By | Rezgo
More Resources
Video Testimonial
Discover how online booking became the number 1 sales channel for Phare Circus, in Cambodia
