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THE LATEST

Blog Articles

Time to Reflect: A Tour Business Review Can Set You Up for a Year of Success

A thorough year-end tour business reflection and review is vital for your tour and activity operations. It’s an opportunity to unravel the past year, learn from it and position yourself for success. There’s no better way to maintain, or at least plan for, progressive year-on-year improvement for your business.
Written By | Rob Mathison

How to Get More Direct Bookings: Strategies for Tour Operators 

Direct bookings are the holy grail for tour and activity operators. When travelers come directly to your website to make a booking, you keep the profits and don’t need to pay a hefty commission to an OTA. Here’s how to drive direct bookings and increase your bottom line.
Written By | Vanessa Gibbs

Smart Strategies: How AI in Tourism Can Transform Marketing and Customer Service

AI is a powerful tool for tour and activity operators. Here’s how you can streamline your marketing and customer service efforts with AI in tourism.
Written By | Rob Mathison

Rezgo 12.6 & 12.7: PayPal Updates and Much More

We recently released Rezgo 12.6 & 12.7 with a number of new features and improvements to make your job easier. Read on for the details: PayPal Upgrade Rezgo’s 12.6 update includes a new payment option: PayPal Checkout. PayPal’s brand recognition helps give customers the confidence to book, and it’s easy to add to your Rezgo […]
Written By | Nissa Campbell

How Tour Operators Can Protect Themselves Through 2023’s Flu Season

Are we heading back into 2020-style lockdowns? Probably not. But tour and activity operators still need to protect themselves and their customers during flu season. Here’s what to do.
Written By | Vanessa Gibbs

Enhancing Customer Experience: The Impact of Online Booking in Tourism

It’s no surprise consumers are growing increasingly reliant on online booking for securing their tours and activities. This growth in online booking in tourism provides new opportunities for tour operators who previously relied on offline means of acquiring new customers – think newspaper ads, flyers and brochures to name a few.  It also shifts the […]
Written By | Lindsay Stroud

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