Archive

Category: Tourism Best Practices



Archive

Category: Tourism Best Practices

Discounts Aren’t the Answer: Smarter Strategies for Tour Operators in Uncertain Times

When the world feels shaky and uncertain, it’s only natural to worry about the effect on your business. Learn how focusing on value rather than budget can help your guests and your business.
Written By | Rob Mathison

Should You Pass Booking Fees to Your Customers? Pros and Cons for Tour Operators

Booking fees for tour operators, whether they come from credit card charges or booking systems, can add up quickly. But should those costs be shared with customers, or absorbed into your pricing? In this article, we’ll walk through the pros and cons.
Written By | Lindsay Stroud

How to Run a Boat Charter Business

Many boat charter businesses emerge from the dreams of an enthusiast, who may love everything about life on the open water and makes the decision to monetize their passion. Yet there’s a lot more to running a boat tour business than simply owning the vessel. If you’re in this position, you need to become proficient […]
Written By | Rezgo

Partnering with Agents to Complement Your Direct Booking Strategy

Direct bookings are the foundation of a successful tour business—but agents can play a strategic role in expanding your reach when used correctly. In this article, you’ll learn why joining forces with agents can help you grow your business. Direct bookings may yield greater profits and give you more control over the customer relationship. But they are […]
Written By | Rezgo

A Guide to Hiring in Tourism: Skills, Strategies, and Seasonal Staff

Hiring the right team is the cornerstone of success in the tourism industry, where exceptional service can make or break your business. This guide will give you the rundown of hiring in tourism, broken down into simple steps: identifying gaps in your team, hiring seasonal staff in tourism, looking for key skills, and managing a […]
Written By | Rezgo

How to Get the Most Out of Guest Satisfaction Surveys

With guest satisfaction surveys, you can discover what guests really think and use those insights to improve your tour business and drive bookings.
Written By | Vanessa Gibbs

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