Archive
Category: Articles
Archive
Category: Articles
5 Questions to Ask Before Starting a Cannabis Tour
States that have legalized cannabis are in the double digits, all of Canada recently climbed aboard, and investors are obsessed with green stocks, so you might be thinking that it’s a perfect time to start offering cannabis-related tours. Before you upend your life to join this bustling market, though, there are a few major issues […]
Written By | Nissa Campbell
Curious About Cannabis Tours? Here’s What’s Happening
Cannabis culture is booming in North America, and there’s no shortage of business owners and entrepreneurs who want to cash in. And no wonder. In Colorado, legal cannabis brought in 6.5 million tourists in 2016, and that number has been growing since. With legalization freshly arrived in many U.S. states and all of Canada, you […]
Written By | Nissa Campbell
How the Tourism Industry Is Tackling Corporate Social Responsibility
When a new wave of poaching hit the Serengeti, tour operators knew they had to react. The annual wildebeest migration through the Serengeti in Tanzani to the Masai Mara in Kenya is a huge boon for the tourism industry in the area–an industry which employs 11 percent of the country’s labor force on its own. […]
Written By | Nissa Campbell
Minimize No-Shows With Six Simple Techniques
No matter how well you plan your tours and activities, there will always be factors out of your control — and we’re not just talking about the weather. As much as we love and rely on them, guests can also be the biggest headache in the business, particularly when they don’t bother to show up. […]
Written By | Nissa Campbell
How to Choose the Right Mobile Messaging Platform for Your Tour Company
Considering offering customer support through a messaging app like Messenger or WhatsApp? Wondering where to start? Unlike the decision to adopt a new social media platform, which might require a lot of careful considerations about your tour and activity company’s strengths, your choice of messaging platform should put one consideration above all: location, location, location. […]
Written By | Nissa Campbell
Mobile Messaging: The Growing Customer Service Channel You Might Be Missing
In 2016, The Guardian published a statistic that alarmed customer-centric companies everywhere: while 75 percent of UK adults owned smartphones, a full quarter of them never, ever used them for phone calls. If your customers aren’t willing to pick up the phone when they have a problem, how can you help them? Slowly, over email? […]
Written By | Nissa Campbell
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