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Increase Online Bookings, 

Articles, 

Tourism Best Practices

Going Local: 5 Proven Ways to Increase Local Bookings (Updated)

When online bookings are a big part of your business, it’s easy to get caught up in the idea that you need to reach far and wide to find success. But it’s always worth developing local sources of business, whether your core customer base is international travelers or regulars from your neighborhood.
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Written By | Nissa Campbell

Articles, 

Tourism Best Practices

Overbooked and Overwhelmed? When to Make Your First Hire as a Tourism Operator

How do you know when to make your first hire as a tourism operator? Here are the signs, tips, and warnings you need.
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Written By | Rahul Collins

Articles, 

Tourism Best Practices

Why is customer service so important in tourism?

Why customer service is essential in tourism and how it shapes traveler trust and repeat bookings. Rezgo helps you enhance every touchpoint.
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Written By | Lindsay Stroud

Articles, 

Tourism Trends

Global travel trends 2026: What tour and activity operators need to know

The tourism landscape has shifted in 2026. Here are the travel trends that matter for tours and activity businesses this year.
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Written By | Rob Mathison

Articles, 

Tourism Best Practices

Managing Customer Complaints in Tourism: A Practical Guide for Tour Operators

Managing customer complaints effectively is more than just solving problems as they arise. It involves understanding why complaints happen, preventing issues before they occur, reading group dynamics, using professional communication techniques, and having clear frameworks in place for both everyday issues and times of crises. 
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Written By | Lindsay Stroud

Customer Success, 

Increase Online Bookings

How to Know It’s Time to Switch Your Booking Software

Learn how upgrading to the right system can save time, boost sales, and improve customer experience.
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Written By | Rezgo

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