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How to process manual credit card transactions

in PaymentsSettings Tags: Bookings DetailsGeneral Settings

If you do not have a credit card payment gateway that can process your payments in real-time, you can still collect credit card details through Rezgo. If you choose to do this, you will need to process the actual payment offline using a hand held or phone terminal.

To collect credit card details but not process payments through Rezgo, follow these steps:

1. Navigate to Settings > Payment Methods.

2. Click Process Cards Manually.

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3. Confirm that you understand that Rezgo does not process credit cards with this payment method.

4. Toggle the credit card types you want to accept.

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5. Click Attach Manual Cards.

Payment Status

When a customer books and pays with a credit card, the credit card details (not including CVV) will be saved with the booking. Rezgo will check to make sure the card number passes a validity test, but Rezgo does not check to see if the card is actually real. It is possible for someone to enter a credit card number that passes the validity test but is ultimately rejected by the processor. The booking itself will be flagged as "PENDING" until you have had a chance to process the credit card payment through your manual terminal.

Processing a manual credit card payment

1. Navigate to the booking's detail's page.

2. Under Payments, you'll see the details of the credit card payment.

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3. Enter the details of the transaction into the system you are using to process credit card payments.

4. If you receive an authorization, click Add Transaction.

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5. Add a transaction for the amount that you processed through your terminal.

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