COMPARE XOLA
Your Best Alternative To Xola
Xola might look like a modern, all-in-one platform—but under the surface, operators often find themselves stuck with a system that’s more controlling than customizable.
Xola’s pricing is a part of that problem. While they offer a variety of rates, a deeper look shows that those options aren’t as flexible as they seem. Clients must meet certain standards to get certain rates, so the choice isn’t really yours.
And since Xola’s standard pricing is higher than Rezgo’s, you’d expect the features to match. But that lack of flexibility doesn’t stop at the price tag. Xola’s customization options are limited, especially when it comes to tailoring your customer experience, adjusting your payment preferences, or adapting the platform to suit your brand. If your business has unique needs—or if you simply want a system that reflects how you operate——you may find yourself encountering limitations you can’t work around.
Need support while navigating all of that? Some Xola reviews mention unhelpful, even rude interactions with sales and support teams. When you’re under pressure or dealing with issues, that kind of response only adds more stress.
Rezgo takes a more thoughtful approach. Our platform is built to fit around your business—not the other way around. You can pick the features that matter, work with the payment gateway you prefer, and customize the experience your way. And if you need help, our in-house support team is here to listen, understand, and actually solve your problem.
Highly Rated and Trusted
COMPARE REZGO
The Tools You Need To Run Your Business
Online Bookings
Get direct bookings from customers who are online and on their phones no matter where or when they book.
Channel Management
Expand your reach by managing OTAs, resellers and other sales channels in one place, with real-time availability.
Point Of Sale
Let customers book events in person or over the phone while you manage their bookings and secure payments with ease.
Management Tools
You get all the tools you need to manage your business better with Rezgo. Inventory, bookings, customers, payments, and more.
Resource Management
Keep your availability accurate in every situation with dynamic management of resources like vehicles, rentals or available staff.
Digital Waivers
Protect your business and keep your guests informed of any risks with a fully-integrated waiver system.
Dedicated Setup
Our team of customer success specialists will work with you to make sure you have all the help you need to get up and running quickly. We can even do a one-on-one pre-launch review with you.
Multiple Support Channels
If you ever have a question or need help, you can reach our experienced support team via phone, live chat or email. We get back to you within 24 hours on standard working days.
Comprehensive Knowledgebase
The Rezgo platform has the most complete and thorough knowledgebase and online user manual of any tour or activity system. Answers to your questions are only a few clicks away.
Personalized Account Manager
Enjoy tierless support and a dedicated account manager who knows your business personally. You’ll save time and resources with people who understand your use case and your concerns.
FAQ
Any Questions?
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How does Rezgo pricing compare to Xola’s pricing structure?
Xola’s only advertises a small per-booking fee from their gateway, but that’s not the whole story. With additional booking fees of up to 6% passed directly to your customer, you might not notice the true cost, but your customers sure will. Rezgo offers a more transparent and flexible pay-as-you-book pricing model without monthly fees, charging only 0.9% for point-of-sale bookings and 4.9% online.
Want to pass those fees on to your customers? That’s your choice. We believe in being transparent and letting you make the choices that affect your sales.
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Which platform offers better customization for booking and branding?
Xola has limited options for customization, particularly with checkout experience and payment preferences, which can be restrictive for businesses with unique needs. Rezgo offers deeper branding and customization options, including embeddable booking widgets, a WordPress plugin, and access to open-source booking code so you can fully tailor your customer experience.
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Is Rezgo easier to use and onboard for staff compared to Xola?
While Xola gets some praise for ease of use, users often report frustrations with feature gaps and complicated workarounds for basic functionality like booking editing. Rezgo’s platform is designed for fast onboarding, high flexibility, and intuitive workflows, helping teams quickly learn to manage bookings, payments, and customer interactions to improve operational efficiency.
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How do Rezgo and Xola compare in payment gateway options and control?
Xola integrates with Stripe so it can handle payments for you, meaning you’ll be reliant on Xola for disputes and payouts, and you have no choice when it comes to gateways–just like you have no choice about how to handle their fees. Rezgo integrates with many global gateways, such as Stripe, PayPal, Moneris, and Square, giving operators full control over payment processing, faster direct payouts, and plenty of options for managing fees.
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Which platform offers better customer support for tour operators?
Recently, Xola’s customer support has developed a reputation for being less responsive and relying on outsourced agents, meaning issue resolution is slower and more frustrating. Rezgo provides responsive, in-house support with direct phone, email, and chat access, ensuring quick resolutions to your problems by people who know your business and want to help you thrive.
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Does Rezgo or Xola provide more robust reporting?
Xola offers reporting with limitations, especially around accounting reports–users often report needing to find workarounds to get the data they need. Rezgo provides comprehensive, customizable reporting that helps you better track performance, grow your business, and engage your customers effectively.
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Which platform is better for mid-size and growing tour operators?
Xola is suitable for smaller and mid-size operators but may present scalability challenges and and payment issues, especially for international businesses. Rezgo’s adaptive pricing and feature set make it ideal for mid-size and growing operators who want enterprise-level tools at transparent, reliable rates