ROLLER VS REZGO
Your Best Alternative to Roller
Roller promises a smooth front-desk experience that keeps lines moving—but at a steep cost. Many attractions are surprised to find user limits, kiosk restrictions, and pricey upgrades to even get started. With Rezgo, you get everything you need to manage your attraction with no tier limits, no upsells, and no surprises. Rezgo includes unlimited kiosks, along with powerful, mobile-friendly tools for ticketing, reporting, check-in and payments, all at one low rate.
With Rezgo, you can expect more power and more flexibility with every step: from feature-rich inventory management to seamless online and in-person ticketing, you can do more with Rezgo while paying less. While Roller users often report struggles to get complete, accurate data. Rezgo includes real-time, comprehensive reporting from the start—so you can track sales, guests, and performance with confidence. Plus, integrations with top OTAs and platforms help you grow your reach effortlessly.
Rezgo’s pricing is simple: you pay by transaction and get every feature from day one. Compare that to Roller’s tiered pricing, and the value speaks for itself. When you compare Rezgo vs Roller, ask yourself this: If you’re paying premium prices, shouldn’t you get accurate reporting, flexible inventory, lightning-fast payments and industry-leading mobile management?
With Rezgo, you get it all–and all at one low rate.
MORE CHOICE + MORE CONTROL
Four Reasons Rezgo Is Better Than Roller
Affordable Prices
With a simple 0.9% fee for back-office ticket sales (+4% for online sales), you get reliable, transparent pricing. And with Rezgo, every feature is included, with no surprise limits or tiers.
Operator Focus
Rezgo is independently owned and operated, which means all our focus is on you, our clients, and what you need. That means better support, better tools, and a partner who cares about your success.
Feature Flexibility
Rezgo is built for your business. You get great ticketing with better booking tools, distribution options, and capacity management. You also get complete, customizable reporting.
Total Reliability
If your ticketing system can’t keep up at peak times, it’s holding you back. Rezgo has industry-leading uptime, with quick payments, redundancy, and features to help mitigate the rush.
Highly Rated and Trusted
“Rezgo Wins Every Time”
“With Rezgo, we have more engagement with our guests, building long-term relationships with some. We receive payment immediately without having to chase it down from DMCs and retailers. Rezgo’s management, marketing and tech support have been by our side all the way, providing help with best practices and new features. We compare regularly with other offerings in the market, but Rezgo wins every time.”
Phare, The Cambodian Circus
The Rezgo Team Works Miracles
“A major improvement that Rezgo has brought to our business is the ability to…offer different pricing for each ticket based on the channel it is being sold on. This streamlined our inventory management and has saved us a significant amount of time. Overall, working with Rezgo has been a fantastic experience. Their customer care team is exceptional, their management team is first-rate, and their programming/dev team work miracles.”
Kissimmee Guest Services
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“A significantly better experience“
“Having worked with rather a few ResTechs in my time, namely Xola, Bokun, Bookeo and Fareharbor, I can say that Rezgo is a significantly better experience. Interface, CS, product options all better…Definitely give Rezgo a try.”
In Lviv Tours
Effortlessly Integrated
“A few months back, we switched from WooCommerce to Rezgo, and it’s been a total game-changer for us. One of the biggest advantages of Rezgo has been its ease of use. The platform effortlessly integrates into our daily operations, simplifying processes that once seemed overwhelming. It’s clear that Rezgo was designed with operators like us in mind.”
Atlantic Sea Kayaking
“Easy to Set Up“
“Rezgo stood out everywhere. Quick responses to inquiries and questions. Through product demos and top shelf customer support during and after implementation.
The whole booking process from start to finish is easy to set up and even easy for the end user.”
Yellowstone Wildlife Sanctuary
“Rezgo Solves All My Problems“
“So many companies are so individual and different, and I think that’s why people have such a hard time finding a software company that actually solves all their problems. Rezgo solves all my problems.
We definitely would not be where we are without their incredible support and incredible software…I’ve never felt like a commodity to them. I always felt like they were a partner.”
Juneau Whale Watch
“On Our Side“
“From the outset, the Rezgo team took the time to learn what issues were important to us, to discover the major roadblocks and suggest solutions from their experience and knowledge of other businesses similar to ours around the world. We really felt that they were on our side and wanted us to succeed. The Rezgo software is very robust and easy to use and we immediately felt confident that it was a winner.”
Doolin2Aran Ferries
“Amazing To Work With“
“Amazing folks to work with. They go beyond the call. The platform is easy to navigate. After launching with Rezgo, our sales increased by 50%. We love the Rezgo team! Highly recommended!”
The King’s Gardens Maui
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COMPARE REZGO
The Tools You Need To Run Your Business
Point Of Sale
Manage your sales and take secure payments through our fast, powerful POS system, built for busy locations like yours.
Mobile ticketing
Keep your lines moving with customizable mobile tickets, digital wallet support, and informative check-in managers.
Unlimited Kiosks
Speed up on-site ticketing and waivers with easy, guest-friendly kiosks on your choice of hardware, along with quick check-in options.
Online Bookings
Get direct bookings from customers anywhere, any time and on any device, with customizable flows and fast, secure payments.
Accurate Reports
Get all the data you need with accurate, real-time reporting on every aspect of your business, customized to your needs.
Merchandise
Boost revenue with a flexible retail system. Track and transfer stock, load variations, and sell through the POS.
BUILT TO SCALE
Solo Supplier to Enterprise Operations
Some comparison articles describe Rezgo as a tool for smaller operators. That picture is simply wrong. While small suppliers are welcome, Rezgo is built for established medium-to-large businesses and scales to the complex needs of enterprise clients: channel-specific price sheets across OTAs and resellers, dynamic resource management for vehicles, equipment and staff, point of sale for high-volume front desks, and detailed reporting across every sales channel.
Customers like Kissimmee Guest Services manage channel-specific pricing at scale on Rezgo, and operators including Phare, The Cambodian Circus and Doolin2Aran Ferries are enterprise success stories, running high-volume, year-round operations on the platform. Rezgo’s enterprise features are used and shaped by nationwide, Fortune 500 concierge businesses, ensuring Rezgo is built for the needs of any high-volume, multi-location tourism business.
Dedicated Setup
Our customer success specialists will help you start taking bookings quickly. We offer a one-on-one pre-launch review to help you start strong and boost conversions.
Multiple Support Channels
If you ever have a question or need help, you can reach our experienced support team via phone, live chat or email. We get back to you quickly with expert input during our global office hours.
Comprehensive Knowledgebase
The Rezgo platform has the most complete knowledgebase and online user manual of any booking and ticketing system. Answers to your questions are just a click or two away.
Experienced Account Manager
Enjoy tierless support with account managers who get to know your business personally. Work with real people who know you, understand your business, and care about your success.
FAQ
Any Questions?
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Which has better pricing, Rezgo or Roller?
Roller requires a subscription that starts high and just gets higher the more features, users or kiosks you need. In contrast, Rezgo offers a low rate of 0.9% for point-of-sale bookings and 4.9% for web bookings, keeping your costs manageable and predictable. Even better, all features are included in that price–no upsells here. Rezgo’s model is more affordable, with pricing you can rely on and no surprises.
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Which booking software is easier to learn and onboard for staff teams?
Reviewers say Roller’s feature-rich POS can be complex, requiring more intensive staff training and onboarding, especially for locations with frequent new hires. At Rezgo, we prioritize ease of use and fast onboarding, with an intuitive dashboard and straightforward workflows that your team can adopt and start using with minimal training. We also offer unlimited user accounts, so you can handle staff coming and going without rebalancing your budget.
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How do reporting and analytics compare between Rezgo and Roller?
One of the biggest complaints we hear about Roller is difficulties with custom reporting and limited analytics options, making business insights harder to access and act on efficiently and causing problems for accounting. Rezgo provides comprehensive, customizable reporting tools, letting you segment, analyze, and export the data you need to improve every part of your business. When you’re running a busy attraction, you need good, real-time data, and Rezgo has that to offer.
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Which platform offers more flexibility with payment processing and quicker access to funds?
Roller’s built-in payment system can hold funds for extended periods or restrict your gateway options, which can lead to cash-flow issues and difficulty getting set up. Rezgo integrates with many global payment gateways (including Stripe, PayPal, Square, and more), so you keep full control over payouts and can access your booking revenue sooner. We don’t get between you and your money.
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How does customer support compare between Rezgo and Roller?
Roller can feel like a very supportive company while they’re getting you onboarded, but as time goes by, users often report that responses get slower and less helpful. Rezgo delivers responsive, in-house support by phone, email, and chat, with agents that know the system inside and out and know who to talk to to get your most complex questions answered quickly. We also have dedicated account managers who get to know your business, offer you personalized solutions, and make sure you’re getting the most out of your booking software.
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Which booking software is better for mid-sized and seasonal operators—Rezgo or Roller?
Rezgo and Roller both serve operators of all sizes, but while Roller is best suited for large, multi-location attractions that won’t notice a large bill and won’t mind costs increasing as they grow and hire, Rezgo stands out for its scalable platform and transparent pricing. With Rezgo, you access all enterprise-level features like unlimited users, advanced reporting, custom integration, and bulk management at no additional cost. This flexibility and value make Rezgo an excellent choice for businesses seeking both affordability and full-featured control.
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Is Rezgo suitable for large operators and enterprises?
Yes. Rezgo is built for high-volume, multi-product operations and scales to the complex needs of enterprise clients. Large attractions, transportation providers and activity operators use Rezgo to manage channel-specific pricing, OTA and reseller distribution, point of sale and resource management in one platform. Unlike marketplace-owned systems, Rezgo never competes with you for your own customers.
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How hard is it to switch from Roller to Rezgo?
Switching from Roller to Rezgo can be easy, and you won’t have to do it alone. Our dedicated, in-house team will work with you to get your account set up, help you understand the platform, and answer questions along the way. We also offer onboarding packages if you want more hands-on help getting your new booking system up and running.
With comprehensive self-service support resources and personal help when you need it, you can make the transition with confidence and get back to selling tickets as quickly as possible.