Booking can be a real exercise in trust for new customers. They’re handing over hard-earned money for a promise that you’ll give them a good experience — an experience that might not happen for months. From that perspective, it can seem like a lot to ask. With that in mind, trust is one of the […]
Most days, social media is a great place to connect with customers past, present and future. When something goes wrong, though, your friendly community can quickly turn into a hotbed of accusations, rumor-mongering and harassment. But an issue flaring up on social media doesn’t have to become a crisis. With these common-sense steps, you can […]
Most social media flareups can be resolved one-on-one with a little clarification or some simple resolution. But sometimes in a crisis, a simple response won’t do the job. Sometimes, like it or not, you have to apologize. Whether you’re trying to prevent a crisis or already in one, knowing how to craft a public apology […]
Has the time come to choose your tour and activities company’s first custom domain? Are the options overwhelming, or is everything you try already taken? Don’t worry — these seven steps will make it easy. 1. Make it memorable The best domains are short, concise, and memorable. While the Amazons and Googles of the web […]
When you’re starting out, a free domain can be a blessing. Being able to direct customers to your new online home at example.rezgo.com is great! But even better is being able to direct customers to your own custom domain, like example.com — and it’s a lot easier than you might think. Here are six reasons […]
Want to get your tour and activities company on the map? Local search is a complicated ecosystem, but one service stands out: Google Business Profile. Learn how to take control of your listing and make it stand out from the crowd.