No matter how well you plan your tours and activities, there will always be factors out of your control — and we’re not just talking about the weather. As much as we love and rely on them, guests can also be the biggest headache in the business, particularly when they don’t bother to show up. […]
Booking can be a real exercise in trust for new customers. They’re handing over hard-earned money for a promise that you’ll give them a good experience — an experience that might not happen for months. From that perspective, it can seem like a lot to ask. With that in mind, trust is one of the […]
You know that your tour and activities company needs a website to keep up with the competition, but do you know what that means in practical terms? In a complicated technical field, you need simplicity and straightforward information — and we have that for you. Working with professional designers can be simple. First things first: […]
Historically, search engine optimization has been all about getting more attention to your website. But when you’re thinking SEO, think broader. Remember, it’s really about getting more attention for your business, and that’s where local search shines. Local search is an often-neglected part of the SEO package. When you have a centralized location, it’s how […]
If the experiences you offer aren’t the thrilling, extreme sorts of adventures, you probably don’t spend much time thinking about nervous guests. After all, what is there to be afraid of in an average city tour or stand-up paddleboard class? For anxious or nervous travelers, the answer could be “everything.” Nervous travelers cite worries about […]