Advantages and Disadvantages of Online Booking For Tour Businesses

How do you currently manage taking bookings for your tours? Many tour operators still use the tried and tested telephone booking process, perhaps incorporating email. On the “front end”—the customer-facing end—a staff member needs to be on hand to answer the phone, take bookings, answer questions, reply to emails and phone messages, return calls, and […]

Written By | Rob Mathison

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10 Tips On How to Become a Successful Tour Operator

Whether you’re just starting out or looking to grow an existing tour business, it can be easy to rest on your laurels. You’ve identified a market, researched the competition, developed a suitable business plan for a tour operator company, come up with a name and brand identity, created your travel offering, and launched into your […]

Written By | Rob Mathison

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Tourists on a boat tour watching humpback whales bubble-net feed.

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