Online bookings are increasingly the main way customers connect with tour and activity providers, but booking online does require trust. Here's…
Booking can be a real exercise in trust for new customers. They're handing over hard-earned money for a promise that…
Most days, social media is a great place to connect with customers past, present and future. When something goes wrong,…
Crafting a good cancellation policy can be a bit of a tightrope. Too strict, and you might scare customers off…
Most social media flareups can be resolved one-on-one with a little clarification or some simple resolution. But sometimes in a…
Has the time come to choose your tour and activities company's first custom domain? Are the options overwhelming, or is…
