To see a list of tickets sold in the system, you can create a Tickets report.
First, navigate to Reports in the main menu.
1. Under General Reports, click Tickets.
2. Specify a date range by clicking the date field. You can choose from This Month, Last Month, Last 6 Months or a Custom Range of dates. This Month includes the current calendar month to date, not the last 30 days.
3. If needed, filter by users, desks, or service providers, and flags such as ticket provider, has ticket, or no ticket.
4. Click Generate Report. This will bring up all tickets in the range you specified, including ticket numbers, customer name, cost, retail and more.