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How to add, change or remove alert recipients for staff notifications

in NotificationsSettings Tags: Notification Settings

Rezgo sends automated alerts when your monthly invoice is ready, when a customer or staff member places a booking, when someone purchases or sells a gift card, when a review is left, and when someone sends your company a message. You can customize the recipients of those messages.

First, navigate to Settings in the main menu and click Notifications.

Then click Manage Alerts.

By default, alerts for front-end bookings, point-of-sale bookings, gift cards and messages will be sent to the email address set in your Company Profile. Billing updates will be sent to the email address set in your Rezgo Account.

Front-end and point-of-sale booking alerts will be sent to recipients set at the option level, too.

How To Disable Alert Recipients

You can disable any of these default alerts aside from billing alerts by toggling them from checks to Xs.


You can also disable option-level emails in the same way.


Click Save Changes when you finish adjusting alerts.

How to Add Alert Recipients

To add email addresses to notify about new bookings, messages, or billing updates, enter them in the field labelled Also Notify. Additional addresses should be separated by commas.


Click Save Changes when you finish adding recipients.

How to Add or Change Option-Level Alert Recipients

First, navigate to the edit page of the option in question.

Enter email addresses in the field labelled Email Alerts, under the heading Notifications.


Click Save Changes when you finish adding recipients.


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