CONCIERGE SERVICES
Flexible Tools At Every Level
With a flexible suite of enterprise-level tools at your fingertips, Rezgo makes your concierges’ local expertise look effortless. Our intuitive, easy-to-use reseller system lets them work closely with local tour and activity providers while Rezgo’s powerful automation ensures everyone gets the information they need. And convenient reporting, accounting and analytics features allow you to stay on top of every part of your complex operations.
Rezgo works with major concierge services worldwide, from local businesses to Fortune 500 companies, and has tools designed to support every concierge, sales desk and location you oversee.
Rezgo gives your concierges everything they need to delight customers and build local networks, and we’ll make your job easier while we’re at it.
EVERYTHING YOU NEED
Features For Concierge Services
Manage It All Anywhere, Anytime
With the Rezgo app and mobile interface, your team can do just as much on the go as they can at their desks. Take bookings, check reports, take payments and work with local providers, all in one place. And Rezgo’s robust security features ensure everyone has only the access they need.
Easy-To-Book Interface For Every Concierge
Using Rezgo means having a professional, trustworthy, and secure booking interface.
Your concierges will save time with intuitive, easy-to-use tools available on any device.
The Tools You Need To Stay Organized
Best of all, you get all the tools you need to manage availability, keep track of users, bookings and providers, and handle your accounting needs without extra overhead.
Your team will have everything they need to thrive.
McKinley Creekside Cabins and Café
“We were in a bind when our Property Management System that had integrated all our tours went out of business! We are a hotel and have provided tour booking services to our guests as a major part of our business. Rezgo offered the perfect solution at a low cost and flexible enough for us to work with! The onboarding process was smooth and customer service is always responsive and helpful. What we intended to be a band-aid to get us through a transition year has been so easy and wonderful to work with we hope to work with this system for many years!”
Bible Tours
“We have used Rezgo for over 5 years now. Originally we offered physical tours in London, the system worked brilliantly for our museum and city tours. The Rezgo team have always been happy to help and we had a good relationship. But then when COVID hit we came up with the idea to offer virtual tours instead, and Rezgo have been unbelievably brilliant in helping us to achieve this. We have no plans to ever change from Rezgo, despite our growing demand as we offer multiple tours in well over 10 languages.”
THE RIGHT TOOLS
Top Features for Concierge Services
Rezgo provides all the tools and features you need to improve your concierge business when you sign up for free.
Point of Sale
Let customers book events in person or over the phone while you manage their bookings and secure payments with ease.
Desks & Locations
Support any number of sales desks with stock management, opening & closing, user access and reporting.
Gift Cards
Customizable gift cards let you offer digital gifts of specific events or stored values while protecting your bottom line from refunds.
Reports
Get detailed, customizable reports on every aspect of your business, and have them delivered to the right team on schedule.
Ticketing
Provide guests with customizable print and mobile tickets or vouchers for groups of any size for any event.
Reseller System
Import inventory directly from providers with customizable listings, live availability pools and personalized markups.
Merchandise
Boost your ancillary income with a flexible merchandise system with stock management and customized variations.
User Management
Create user accounts with security groups, permission levels, reporting, activity logging, and much more.
Price Sheets
Offer concierges specific pricing, markups, commissions and more with customized price sheets.
Dedicated Setup
Our team of customer success specialists will work with you to make sure you have all the help you need to get up and running quickly. We can even do a one-on-one pre-launch review with you.
Multiple Support Channels
If you ever have a question or need help, you can reach our experienced support team via phone or email. We get back to you within 24 hours on standard working days.
Comprehensive Knowledgebase
The Rezgo platform has the most complete and thorough knowledgebase and online user manual of any tour or activity system. Answers to your questions are only a few clicks away.
HERE FOR YOU
We Only Succeed When You Succeed
The pressure is on us to help you earn more bookings, grow your concierge business, and expand your network. After all, we only succeed when you succeed. Rezgo gives you a partner who will be there to help you scale efficiently, with low overhead and powerful, flexible features. And we can do the same for your local providers, too, with a subscription-free model that keeps fees and expenses low.
If your concierge service deals in high volumes, we’ll work with you to find a solution that makes sense. But no matter your scale, your business is always our focus.
Let’s work together to make your business thrive.