in Settings
Tags: terms and conditions

Support Articles

During the checkout process customers are required to agree to the booking terms and conditions.  You can modify the terms and conditions for your business in the Settings > Templates section.  The terms and conditions are important because they spell out your responsibilities and the responsibilities of the customer.  It is important to note that consumer rights and protections for your region or country may supersede your terms and conditions so it is important to make sure that your terms and conditions are in line with local laws and regulations.  If you do not yet have a booking terms and conditions for your business, you are welcome to use the following as a starting point.


Sample Booking Terms & Conditions

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advises otherwise. New information.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher 15-20 minutes before departure to the staff at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We can not be held responsible for clients showing up late for their tours.

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Tour is confirmed when full payment is received.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY

  •  Cancellation more than a week in advance : 15% administration fee
  • Cancellation between a week and 48 hours prior to departure date: 50% of the total amount plus administration fees that might be imposed
  • Cancellation less than 48 hours prior to departure date and time or no-show : 100% of the total amount
  • Tickets for Events or Attractions are non-refundable
  • Airport, Limousine or Coach – transfer services are non-refundable