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Support Articles

Changes:

  • Changed recaptcha on contact us page being updated to newer version.
  • Removed avg com % on inventory sales summary report.
  • Removed product filter on product sales summary report.
  • Removed commission column on service provider report.
  • Removed ‘No desk’ row from desk report.
  • Removed ‘No manager’ row from manager report.
  • Changed enhanced booking report and summary reports (user report, desk report, location report, manager report, service provider report, inventory sales summary report, product sales summary report)
  • Added valid bookings for commission calculation to general settings.
  • Added negative commission calculation option to general settings.
  • Added price sheet options for contract rate bookings to general settings.
  • Added split commission options to general settings.
  • Added commission section to booking detail/edit (display total commission, override commission, and split commission users) based on permission.
  • Added ‘split commissions’ button on POS if enabled setting in general settings.
  • Added split commission support to desk dashboard.
  • Added applying override commission to desk dashboard.
  • Added applying commission rules (valid booking, negative commission, contract rate booking) to desk dashboard based on settings.
  • Added split commission support to user report.
  • Added applying override commission to booking report and summary reports (user report, desk report, location report, manager report, service provider report, inventory sales summary report)
  • Added applying commission rules (valid booking, negative commission, contract rate booking) to booking report and summary reports (user report, desk report, location report, manager report, service provider report, inventory sales summary report) based on settings
  • Added user ID in name column on user report.
  • Added desk ID in name column on desk report.
  • Added location ID in name column on location report.
  • Added option to send notification with exported search result if result > 5000 (tickets report)
  • Added some new span and IDs.
  • Changed group_id link on billing query to support larger booking volume (billing list)

Fixes:

  • Fixed error with typeahead source array in contacts.
  • Fixed clearing captcha error message after ticked on sign up.
  • Fixed getting blank page when adding new contact via POS without permission.
  • Fixed incorrect overall total amount on product sales summary report.
  • Fixed incorrect booking count on service provider report.
  • Fixed issue with access permission error page from booking detail link on calendar.
  • Fixed gift card API parsing error on billing first name.