powering tour and activity businesses worldwide since 2007

Tour Operator Software Features

The most feature rich tour management suite available today

Since 2005, Rezgo has been the leading tour operator software.  If you are looking for the most feature rich management system available on the market today with a specific focus on tours and activities, look no further than Rezgo, the most trusted name in tour management software.

  • Live seat availability
  • Real time inventory management
  • Support for daily manual or automated inventory adjustments via XML API
  • Multiple options by departure time or offering
  • Unlimited photos and thumbnail generator
  • Embed YouTube or other hosted video
  • Google Maps integration for geo-location
  • Multiple pricing levels
  • Built-in seasonal pricing via rules engine
  • Ability to hide items from list and reseller channels
  • Assign tags to multiple products
  • Expiry date for seasonal products
  • Specify additional custom tags
  • Customizable description fields, itinerary, inclusions, exclusions, things to bring, and more
  • Quickly edit bookings from booking search screen
  • Ability to track booking status
  • Ability to track price level cost for P&L reporting
  • Allow resellers to sign-up directly or add them yourself
  • Use your own payment or the Rezgo gateway to manage affiliate and reseller payments
  • Control which products appear in which channel
  • Co-brand reseller & affiliate websites
  • Full XML API access to reseller channels
  • Create unique tours and activities for specific channel
  • Allow channel access on an option level
  • Direct connect with Viator/TripAdvisor and Expedia for automated sales
  • Manage central availability with Viator and Expedia.
  • Allow trusted partners to login and access your point of sale, perfect for activity desks or concierge.
  • Booking Agent administrator support for agent sales tracking
  • Create and manage service provider relationships
  • Create and manage sales desks and assign users
  • Apply custom price sheets to sales desks
  • Apply commissions for sales desks based on retail or margin
  • Support for embedded referral codes in URL
  • Support for embedded promotional codes in URL (for special promotions or discounts)
  • Web-based administration area
  • View and process bookings online
  • Full featured point of sale including voucher printing
  • Ability to print receipts and vouchers
  • Email receipts and vouchers directly to customer from booking details screen
  • Inventory management and live availability
  • Daily inventory reporting
  • Full vendor support and management
  • Integrated Editor for updating descriptions
  • Administrative shared notepad
  • Google maps integration on all product page
  • Automatic confirmation emails with automated status change emails
  • Full featured reporting section to generate reports and export data
  • Manage your employees with the Ento/Rezgo integration
CRM
  • Automatically add customers from bookings.
  • Add customer details from contact form.
  • Update customer records from new bookings.
  • Edit customer records.
  • Search for customers using dedicated or quick search functions.
  • Export single records or all records.
  • Add comments to customer records.
  • View booking and message history for customers.
  • Add bookings from existing customers.
  • Fill booking information with existing customer information.
  • Custom waiver content
  • General waiver
  • Activity specific waiver content
  • Activity specific waivers
  • QR code waiver links
  • Pre-sign waivers
  • Attach waivers in point of sale
  • Send waiver via email or sms
  • Sign waivers after booking
  • Automated waiver email
  • Unique waiver link per guest
  • Automatically attach waivers
  • Waiver status on booking
  • Waiver status on manifest
  • Check-in prompts for waiver
  • Signed waiver printing for customer
  • Signed waiver printing for supplier
  • Secure waiver storage
  • Use your own domain name or use your unique Rezgo sub-domain
  • Use the Rezgo Tour App to market your tours on Facebook (Beta)
  • Export feeds to third parties (via XML API)
  • High resolution item images
  • Completely search engine optimized
  • Coupon and discount support through powerful rules engine
  • Discounts based on number of guests booking (quantity discounts)
  • Affiliate system using Rezgo Vendor system
  • Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
  • Phone booking system with sales rep tracking
  • Customizable booking fields
  • Full integration with Google Analytics or other third party analytics packages
  • Support for conversion tracking codes
  • Support for Google E-Commerce tracking
  • Product sharing capability across popular social media networks
  • Fully integrated Verified Guest Reviews
  • Company and tour level reviews
  • Reviews from actual guests, know your customer
  • Simple review process encourages more reviews
  • Fully integrated in booking flow
  • Manage reviews at the booking level
  • Respond to reviews easily
  • Free customizable, ready-to-use template
  • Full CSS access for fully customized web design
  • Professionally designed white label is ready to go, no coding required.
  • Easy to change image gallery
  • Simplified graphics upload process
  • Import media from Google Drive or Dropbox
  • Ability to embed tours and activities right into your existing web pages
  • WYSIWYG code editor for customizing your template directly in Rezgo
  • Use any web page editor software to create custom designs for your booking engine
  • Link directly to items by tag or search term
  • Link your “Book Now” buttons from your current website to your Rezgo product pages
  • Simple two step booking with no guest registration
  • Integrated availability calendar
  • Browse tours & activities by tag
  • Built-in availability search
  • Search by keyword, location, or tag and date
  • Printable receipt
  • Downloadable voucher with QR Code
  • View booking status online
  • Share tours & activities with friends on Facebook or Twitter
  • Fully responsive mobile optimized booking engine
  • No configuration or customization required
  • Built using HTML 5 for maximum compatibility
  • Supports all major mobile platforms include iOS, Android, Blackberry, Symbian, & Windows
  • Auto detects mobile browsers and displays the mobile interface
  • Designed for touch friendly smartphones
  • Supports your preferred payment methods
  • Mobile friendly voucher & confirmation
  • Sell gift cards online
  • Generate gift cards in point of sale
  • Product specific gift cards
  • Expiry optional
  • Number of uses optional
  • Stored value
  • Reloadable through point of sale
  • Customer balance check
  • Automatic gift card email
  • Gift card report
  • Powered by a leading payment processor
  • Industry leading rates
  • Worldwide support
  • 7 day rolling payouts
  • ACH & Wire Transfer Payouts
  • Integrates with 40+ existing or new merchant gateways
  • Supports over 160 Base currencies
  • Supports automated promotional pricing based on promotional code or date based rules
  • CVV2 (Security Code) support
  • Industry standard currency symbol based on base currency
  • Accept credit cards, gift cards, checks, and PayPal with ease
  • Payment processing at time of booking
  • PCI-DSS certified via Trustwave
  • Regular vulnerability testing via Trustwave
  • Uptime monitoring (every minute) by Pingdom
  • Application monitoring by New Relic
  • Cloud hosting powered by Amazon
  • Security hardened OS
  • Integrated IP blocking security feature
  • 256 bit SSL Encryption
  • Multiple administrator login
  • Determine which administrative sections are accessible
  • Administration area access and booking edit history
  • Displays last four digits of credit card numbers only
  • Customized security policy support
  • RECAPTCHA image validation support for all form submissions
  • Industry leading XML API
  • Javascript content widgets
  • Open source Rezgo in a Box – packaged booking engine in open source PHP
  • WordPress plugin – Add Rezgo booking capabilities on your WordPress site
  • Facebook App
  • Fully scalable bandwidth and processing powered by Amazon.
  • Amazon EC2 PCI DSS 2.0 certified datacenter
  • 256-bit SSL security with full HTTPS support
  • Guaranteed 99.99% up-time SLA (available on request)
  • Complete technology installation and management
  • Proactive hacker security provided by Trustwave & Norton
  • Stringent information security, privacy and change management procedures
  • Live telephone technical support during regular business hours
  • 24/7 support (available on request with SLA)
  • Available via phone, email, live chat, or Skype
  • All support based in-house
  • Complete online documentation available
  • Online training videos, helpful tutorials and support knowledge base
  • Instant access to new functionality and features
  • Free monthly and quarterly updates and software improvements
  • Software upgrades are fully automatic, no installations required
  • All existing data kept intact when upgrading

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