powering tour and activity businesses worldwide


in Payment Gateways Tags: Payments Settings

Beanstream has over fifteen years of experience in helping businesses of every size receive and make payments quickly and securely. As your business grows, Beanstream can grow with you, keeping you plugged in no matter what merchant account you have.

Beanstream has easy to understand pricing with no hidden fees, no locked contracts, and no early termination fees. Sign-up in less than 10 minutes through a dedicated online portal to get the preferred per-transaction pricing.

Rezgo currently integrates into Beanstream by way of their direct payment method. This provides a seamless checkout for your customers and fully integrates into the back-office app. The integration also allows you to offer your customers the ability to pay in part, or in full at the time of booking.

Sign-up with Beanstream

If you need to accept credit cards for your business, use one of the following links:

For Canadian Businesses processing in CAD:

For Canadian Businesses processing in USD:

For US Businesses processing in USD:

Additionally, you can register for an account with Beanstream by phone by calling 1-888-472-0811. Be sure to mention Rezgo when you call.

Once your merchant account has been set up with Beanstream, you will receive a username and password to log in and manage your Beanstream account over the Web as well as a merchant ID for your account.

Set-up Your Credentials

Once you’ve registered for your Beanstream account, you will receive a merchant ID number from Beanstream. You will need this merchant ID number in order to integrate your Beanstream account with your Rezgo account.  In order to activate your Beanstream gateway, you will need the following credentials:

  • merchant ID
  • username
  • password

The username and password that you use to connect to your Beanstream account are the credentials you set up in your Beanstream order settings.  To set-up your connection credentials, navigate to administration > account settings > order settings.  Look for the following section on the order settings page and create your username and password.  DO NOT USE SPECIAL CHARACTERS IN THESE FIELDS.


If you try to use your regular administration username and password, you will lock yourself out of your account after 3 failed attempts.  If you receive the following error:

"Beanstream responded: Authorization Failed %2D Access lockout contact support"

Wait 15 minutes and then try to connect using the correct credentials.

Please note that you must make sure that you disable HASH settings in your Beanstream account.


To turn it off you need to log in to the online Beanstream account at https://www.beanstream.com/admin and navigate to administration > account settings > order settings. Uncheck the checkbox labled "Require hash validation" and click UPDATE at the bottom of the page.

Attach the Gateway to Rezgo

Copy and paste your credentials into your Rezgo account by following these instructions:

1. Navigate to Settings > Payment Methods in the Rezgo admin interface.

2. Click Use a Payment Gateway under the Accept Credit Cards heading.


3. Select Beanstream from the list of supported gateways.

4. Enter your Merchant ID (1), Merchant Username (2), and Merchant Password (3) in the appropriate fields. Select the credit cards you wish to accept (4).


5. Click Attach Account (5).

If successful, the system will show the following success message:


Required Settings

By default, Beanstream requires full address information to be submitted for every transaction, including billing phone number. Address verification will often cause problems during the payment process because of incorrect formatting of address information.  To avoid issues with AVS, contact Beanstream and request that AVS be turned off for your account.

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