Helping experience businesses thrive since 2007

 Hotel Concierge Software

Your best choice is Rezgo

Rezgo works great for Hotel Concierge Software services

 

Features you need

 

The tools to power your hotel concierge desks

Your hotel concierge software desk is an important customer service touchpoint, but it’s also a revenue opportunity.  You need a system that allows you to manage your concierge, manage and track customer bookings, and provide your guests with access to the best experiences in your area. And of course, you need to have the information to compensate your concierges and service providers.

You want to make it easy for your concierge to make your hotel guests happy.  Using Rezgo means having a professional, trustworthy, and secure platform that ensures every part of your hotel concierge program is tracked and managed. You get all the tools you need to monetize your concierge and amaze your guests.

Sales Desks

Manage concierges at all your locations, enforce opening and closing procedures, and track sales and bookings by a user, desk and location.

Point of Sale

Sell to customers over the phone or in person.  Sell your merchandise and take cash payments.

Reports

Access over 25 customizable and exportable sales, accounting, and summary reports about every aspect of your bookings, commissions, referrals and more.

Merchandise

Keep track of stock, transfer between locations and desks, and attach merchandise to tours and activities to maximize revenues.

Service Providers

Maintain a list of service providers with contacts so you always know who to reach. Track referrals, reconcile bookings of their inventory and organize invoices and payouts as needed.

Users

Create as many user accounts as you need. Every account is subject to your security policies and permission levels, and the activity log keeps track of what everyone is doing within Rezgo.

 

+ Support you can count on

 

Your success is our #1 goal!

Dedicated Set-up

Our team of support specialists will work with you to make sure you get all the help you need to get up and running quickly.  We’ll even do a one on one pre-launch review with you.

Multiple Support Channels

If you ever have a question or need help, no matter what it is, you can reach support via email, live chat, or a phone call.

Comprehensive Knowledgebase

The Rezgo platform has the most complete and thorough knowledgebase and online user manual of any tour or activity system.  Answers to your questions are usually only a few clicks away.

 

Integrate your own payments

 

Use your own payment gateway

Already have an existing payment relationship? Rezgo supports payment gateways worldwide.
Find more payment options for hotel concierge businesses


Check us out!

See why travel brands around the world trust Rezgo.