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Tour & Activity Industry Terms

What is Expedia?

Expedia is an online travel agency (OTA) initially launched in October 22, 1996 as the first Microsoft internet property.  In 2001, Bill Gates decided to spin off the property to become a public company and raise the financial portfolio of Microsoft. Expedia is headquartered in Bellevue, Washington with localized sites for over 30 countries.

It books airline tickets, hotel reservations, car rentals, cruises, vacation packages and various attractions and services via the World Wide Web and telephone travel agents. The site uses multiple global distribution systems (GDS) like Amadeus or the Sabre reservation systems for flights and for hotels, Worldspan and Pegasus, along with its own hotel reservation system for contracted, bulk-rate reservations.

Tour and activity providers interested in selling their services through Expedia are required to apply and, if approved, sign a commercial agreement.  Currently Expedia supports open availability or free-sell products.  When booked, Expedia sends an email confirmation to the provider.  In order to receive payment from Expedia, providers send an invoice to Expedia for all successfully booked tours.

For providers using Rezgo, Expedia now provides direct API connectivity allowing Expedia to check live availability and to post bookings directly into the provider’s Rezgo account.  Interested providers can find out more about how Rezgo integrates with Expedia.

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