What is an Add-on? Optional tour features that are not included in the base tour price, such as meals, upgrades,…
What is a CRS? Acronym for Computerized Reservation System. A computer based electronic data system that allows a provider (traditionally…
What is an Experience operator? An experience operator is any business that provides an experience related service to travellers or…
What is a Group Rate? A negotiated rate for a party, event, convention, or other organized group. The group rate…
What is an Overbooking? Reservation of more seats by a tour operator than are actually available, sometimes done deliberately to…
What is a Rule? One of a set of principles or regulations that controls the way pricing or inventory is…
What is a supplier? The term "supplier" in the context of the tour and activity or experiences industry, refers to…
What is a Tour Option? A version of the tour or activity that a customer can actually book. In most…
What is Yield Management? The concepts and techniques concerning the maximization of profit or revenue as well as the development…