powering tour and activity businesses worldwide

Tour Operator Software Features

The most feature rich tour management suite available today

Since 2005, Rezgo has been the leading tour operator software.  If you are looking for the most feature rich management system available on the market today with a specific focus on tours and activities, look no further than Rezgo, the most trusted name in tour management software.

  • Live seat availability
  • Real time inventory management
  • Support for daily manual or automated inventory adjustments via XML API
  • Multiple options by departure time or offering
  • Unlimited photos and thumbnail generator
  • Embed YouTube or other hosted video
  • Google Maps integration for geo-location
  • Multiple pricing levels
  • Built-in seasonal pricing via rules engine
  • Ability to hide items from list and reseller channels
  • Assign tags to multiple products
  • Expiry date for seasonal products
  • Specify additional custom tags
  • Customizable description fields, itinerary, inclusions, exclusions, things to bring, and more
  • Quickly edit bookings from booking search screen
  • Ability to track booking status
  • Create reseller relationships using Rezgo Connect
  • Ability to apply commission rate per reseller
  • Allow resellers to sign-up directly or add them yourself
  • Use your own payment or the Rezgo gateway to manage affiliate and reseller payments
  • Control which products appear in which channel
  • Co-brand reseller & affiliate websites
  • Full XML API access to reseller channels
  • Create unique tours and activities for specific channel
  • Allow channel access on an option level
  • Import email confirmations from supported third party vendors to generate bookings and update reports
  • Allow trusted partners to login and access your point of sale, perfect for activity desks or concierge.
  • Booking Agent administrator support for agent sales tracking
  • Support for embedded referral codes in URL
  • Support for embedded promotional codes in URL (for special promotions or discounts)
  • Manage availability with Viator and Expedia.
  • Web-based administration area
  • View and process bookings online
  • Full featured point of sale including voucher printing
  • Ability to print receipts and vouchers
  • Email receipts and vouchers directly to customer from booking details screen
  • Inventory management and live availability
  • Daily inventory reporting
  • Full vendor support and management
  • Integrated Editor for updating descriptions
  • Administrative shared notepad
  • Google maps integration on all product page
  • Automatic confirmation emails with automated status change emails
  • Full featured reporting section to generate reports and export data
  • Manage your employees with the Ento/Rezgo integration
CRM
  • Automatically add customers from bookings.
  • Add customer details from contact form.
  • Update customer records from new bookings.
  • Edit customer records.
  • Search for customers using dedicated or quick search functions.
  • Export single records or all records.
  • Add comments to customer records.
  • View booking and message history for customers.
  • Add bookings from existing customers.
  • Fill booking information with existing customer information.
  • Use your own domain name or use your unique Rezgo sub-domain
  • Use the Rezgo Tour App to market your tours on Facebook (Beta)
  • Export feeds to third parties (via XML API)
  • High resolution item images
  • Completely search engine optimized
  • Coupon and discount support through powerful rules engine
  • Discounts based on number of guests booking (quantity discounts)
  • Affiliate system using Rezgo Vendor system
  • Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
  • Phone booking system with sales rep tracking
  • Customizable booking fields
  • Full integration with Google Analytics or other third party analytics packages
  • Support for conversion tracking codes
  • Support for Google E-Commerce tracking
  • Product sharing capability across popular social media networks
  • Integrated with TripAdvisor Review Express
  • Free customizable, ready-to-use template
  • Full CSS access for fully customized web design
  • Professionally designed white label is ready to go, no coding required.
  • Easy to change image gallery
  • Simplified graphics upload process
  • Import media from Google Drive or Dropbox
  • Ability to embed tours and activities right into your existing web pages
  • WYSIWYG code editor for customizing your template directly in Rezgo
  • Use any web page editor software to create custom designs for your booking engine
  • Link directly to items by tag or search term
  • Link your “Book Now” buttons from your current website to your Rezgo product pages
  • Simple two step booking with no guest registration
  • Integrated availability calendar
  • Browse tours & activities by tag
  • Built-in availability search
  • Search by keyword, location, or tag and date
  • Printable receipt
  • Downloadable voucher with QR Code
  • View booking status online
  • Share tours & activities with friends on Facebook or Twitter
  • Fully responsive mobile optimized booking engine
  • No configuration or customization required
  • Built using HTML 5 for maximum compatibility
  • Supports all major mobile platforms include iOS, Android, Blackberry, Symbian, & Windows
  • Auto detects mobile browsers and displays the mobile interface
  • Designed for touch friendly smartphones
  • Supports your preferred payment methods
  • Mobile friendly voucher & confirmation
  • Integrates with 30+ existing or new merchant gateways
  • Tax calculation based on per product
  • Supports over 160 Base currencies
  • Supports automated promotional pricing based on promotional code or date based rules
  • CVV2 (Security Code) support
  • Industry standard currency symbol based on base currency
  • Accept credit cards, gift cards, checks, and PayPal with ease
  • Payment processing at time of booking
  • PCI-DSS certified via Trustwave
  • Regular vulnerability testing via Trustwave
  • Uptime monitoring (every minute) by Pingdom
  • Application monitoring by New Relic
  • Cloud hosting powered by Amazon
  • Security hardened OS
  • Integrated IP blocking security feature
  • 256 bit SSL Encryption
  • Multiple administrator login
  • Determine which administrative sections are accessible
  • Administration area access and booking edit history
  • Displays last four digits of credit card numbers only
  • Customized security policy support
  • RECAPTCHA image validation support for all form submissions
  • Industry leading XML API
  • Javascript content widgets
  • Open source Rezgo in a Box – packaged booking engine in open source PHP
  • WordPress plugin – Add Rezgo booking capabilities on your WordPress site
  • Facebook App
  • Fully scalable bandwidth and processing powered by Amazon.
  • Amazon EC2 PCI DSS 2.0 certified datacenter
  • 256-bit SSL security with full HTTPS support
  • Guaranteed 99.99% up-time SLA (available on request)
  • Complete technology installation and management
  • Proactive hacker security provided by Trustwave & Norton
  • Stringent information security, privacy and change management procedures
  • Live telephone technical support during regular business hours
  • 24/7 support (available on request with SLA)
  • Available via phone, email, live chat, or Skype
  • All support based in-house
  • Complete online documentation available
  • Online training videos, helpful tutorials and support knowledge base
  • Instant access to new functionality and features
  • Free monthly and quarterly updates and software improvements
  • Software upgrades are fully automatic, no installations required
  • All existing data kept intact when upgrading

New Rezgo Dashboard provides access to vital information about your tour or activity business.

Rezgo has to be the best online booking solution around and has provided everything needed to better manage my customers booking. I know that in time there will be many more great options integrated into the the online booking engine to better serve all our customers. Keep up the good work!

Benjamin

Owner Napa Aloft