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Travel & Tourism Industry Glossary  :  Incoming Tour Operator

A person or organization providing local services for tourists in a destination, such as hotel transfers, car rental, and sightseeing.   The organization may provide these services to conferences and exhibitions as well as directly to travellers.  In most circumstances the organization negotiates net rates with local suppliers and sells the services at retail rates.

Also known as an inbound tour operator, ground operator, ground handling agent, DMC (destination management company).

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