Your best choice is Rezgo
Rezgo works great for Hotel Concierge services
Features you need
The tools to power your concierge desks
Your concierge desk is an important customer service touchpoint, but it’s also a revenue opportunity. You need a system that allows you to manage your concierge, manage and track customer bookings, and provide your guests with access to the best experiences in your area. And of course, you need to have the information to compensate your concierges and service providers.
You want to make it easy for your concierge to make your hotel guests happy. Using Rezgo means having a professional, trustworthy, and secure platform that ensures every part of your concierge program is tracked and managed. You get all the tools you need to monetize your concierge and amaze your guests.
Manage concierges at all your locations, enforce opening and closing procedures, and track sales and bookings by user, desk and location.
Point of Sale
Sell to customers over the phone or in person. Sell your merchandise and take cash payments.
Access over 25 customizable and exportable sales, accounting, and summary reports about every aspect of your bookings, commissions, referrals and more.
Keep track of stock, transfer between locations and desks, and attach merchandise to tours and activities to maximize revenues.
Maintain a list of service providers with contacts so you always know who to reach. Track referrals, reconcile bookings of their inventory and organize invoices and payouts as needed.
Create as many user accounts as you need. Every account is subject to your security policies and permission levels, and the activity log keeps track of what everyone is doing within Rezgo.
+ Support you can count on
Your success is our #1 goal!
Our team of support specialists will work with you to make sure you get all the help you need to get up and running quickly. We’ll even do a one on one pre-launch review with you.
Multiple Support Channels
Integrate your own payments
Use your own payment gateway
Already have an existing payment relationship? Rezgo supports payment gateways worldwide.
Find more payment options for hotel concierge businesses