For Rezgo to succeed, we must earn the respect, confidence, and trust of those we aspire to serve. The most significant factor in earning your respect and confidence is to act and conduct business in an ethical manner. Unethical business practices foster ill-will between customer and community, not only toward a particular business firm, but toward business as a whole. Rezgo has made a commitment to display leadership in ethical decision making by following these fundamental practices:
We shall recognize the individual rights of all members of the community in accordance with the Canadian Charter of Rights and Freedoms, and display a fair sense of justice.
We shall make accurate claims to our customers, use only competent testimonials, and strive to be open about all aspects of the products or services we offer.
We shall uphold the principle of fair play and be vigilant against conduct which has the intent, capability, or effect of being deceptive towards our customers.
We shall not merely abide by the law in a technical way but will strive to serve our customers with honest values, avoiding all devices and schemes which prey on human ignorance or gullibility.
We shall support a healthy marketplace for all through cooperation with customers, other businesses, and every person who would benefit from an ethical, free-market system.
We will honour all commitments and guarantees, and seek to resolve any disputes in a fair and expeditious manner. We will investigate and fully inform the consumer of any health, environmental, safety or other hazards posed by the normal use of our products or service.
We adopted this Business Code of Ethics when Sentias Software Corp. (parent company of Rezgo) was a member of the BBB. Although Sentias is no longer a member of the BBB, we still believe strongly in the ethical standards promoted by the BBB and continue to abide by the practices outlined in this document.