Archive

Tag: customer service



Archive

Tag: customer service

5 Tips to Improve TripAdvisor Reviews

Looking to grow your small tour or activity business by using TripAdvisor? Improve TripAdvisor reviews for your tour or activity business with these 5 easy tips! 1.Provide Top Quality Service Always provide your customers with top quality service and you’ll be sure to get great reviews. 2. Stay Connected With Your Customers Make sure you communicate […]
Written By | Rezgo

Improve Customer Service at Your Experience Business

As a tour or activity business, you live or die by your customer service.  You are, after all, a service business.  Whether you are a walking tour provider, a zip lining company, or run a boat tour, the experience that your customers have with you will determine whether or not your business is a success. […]
Written By | Rezgo

Does Your Tour or Activity Business Need a Newsletter?

Does your tour or activity business need a newsletter?  That depends greatly on what the newsletter is about and who your target audience is. For years, marketers have been preaching that small businesses should have an email newsletter in order to keep customers engaged and to make sure they are aware of upcoming specials.  But […]
Written By | Rezgo

Improved Rezgo Support Process

As you may have noticed, we have started to phase out the use of the support email address as a means of managing support related issues with Rezgo.  Earlier this year we re-launched the Rezgo support website with a new support ticketing and tracking system.  The support website is built using responsive design, so you […]
Written By | Rezgo

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