powering tour and activity businesses worldwide

Mobile booking engine included in Rezgo 6

Rezgo responsive design provides a mobile booking engine at no extra cost

Customers are increasingly booking their tours and activities on a variety of devices.  It's for this reason that Rezgo 6 was designed with a mobile first strategy.  What this means is that the online booking engine provided as part of the Rezgo tour management suite is designed to work on a variety of mobile devices from smartphones to retina display laptops and desktops.

Mobile first strategy

When we first designed Rezgo, the Internet was a very different place.  Home internet was much slower, computers were not as powerful, monitors were much lower resolution, and smartphones were only just becoming a reality.  The first generation of iPhone, for example, was only release a week before Rezgo was launched.  Who would have guessed that in 7 short years, smartphones like the iPhone and others would account for over 20% of total Internet traffic.

When it came time to rebuild Rezgo for the future, we decided to take a mobile first strategy and design the system from the ground up with mobile in mind.  We did this because we know that as tour operators and activity providers, you are always on the move and rarely at a desk behind a computer.  We want to make sure that you can manage your business and that your customers can book with you, no matter where they are or what device they are using.

Responsive by design

Devices now come in a variety of different sizes.  A responsive website adjusts dynamically to fit any screen while changing to allow the best possible user experience for the customer.  The benefit of a responsive design is that you, as a tour operator, need not do anything to support these various devices, the mobile booking engine automatically detects and then adjusts itself to provide the interface required.  Rezgo 6 uses the latest responsive technologies in order to scale fluidly and dynamically for all screen resolutions.  Best of all, Rezgo 6 is does not conflict or interfere with your existing design or layout and will adjust automatically to your design.

Custom mobile design

Rezgo 6 includes a new customization option designed to allow you to extend your brand to your customer's mobile experience.  The mobile site template, which can be managed in the Templates section of the Settings, allows you to create a mobile specific template that is only displayed when the customer views your website on a smartphone or small aspect screen.  Tablets such as iPads or Samsung Galaxy Tabs will show the full website in responsive mode.

Your website itself may not be responsive and, as a result, it may not scale or change properly in order to fit on a small screen.  By using the mobile site template, you can show your customers a mobile specific site that does not use your full website design.  Ideally, you will want to use a design for your site that is responsive already.

 Get mobile ready

Now that Rezgo 6 is fully mobile ready, you will want to consider your own website.  Is your existing website mobile friendly? If not, then you will want to consider building a new site using a responsive design or consider creating a mobile template that can be used with your Rezgo mobile booking engine.  Event if you don't have a mobile template, you can always use the default responsive template provided by Rezgo.  In either case, getting mobile ready should not be difficult or expensive.  The Rezgo mobile booking engine is included in your account at no extra cost.

Written by

Stephen is the CEO and Co-Founder of Rezgo. He has been working as a travel & tourism technology consultant since 1995. Stephen is active in fostering tourism technology and is a Past Chair of the OpenTravel Alliance. He is also a regular contributor for Tnooz, a leading travel technology media site, and speaks regularly at conferences around the Globe on travel & tourism technology, messaging standards, and industry trends.

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