There are a lot of software products available that are called “Tour Operator Software”. The problem is that there is no clear definition of what a tour operator software system really is. If you searched Google for “tour operator software” and found this page, then it’s important to know what our definition of the term means.
A Tour Operator Software is a software application that allows a tour operator (specifically operators who provide tours and activities in a destination) with the ability to:
- Add, edit, delete tour and activity information including descriptions, photos, embedded videos, geotags, itineraries, schedules, pricing, and availability.
- Manage customer contact information including address, email, phone, notes, customer type, booking history.
- Accept reservations through an online booking interface which connects with the tour operators credit card merchant account in order to process live payments.
- Keep customer information safe through the use of industry leading security and fraud prevention features.
- Send automated emails and vouchers to the customer once they have booked.
- Automatically track seats in order to prevent overbooking and reduce cancellations.
Rezgo is particularly well suited for tour and activity operators such as:
- boat tours
- bicycle tours
- adventure outfitters
- canopy or zipline operators
- scenic railroads
- kayaking tours
- river rafting
- aerial tours such as helicopter or balloon tours
- bus tours
- van or shuttle services
- canal cruises
- dinner or lunch cruises
- segway tours
- events such as workshops, seminars, or conferences
If this definition of “Tour Operator Software” matches your definition, then you’ve come to right place.
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