powering tour and activity businesses worldwide

 

Tour Operator Software Features

 

The most feature rich tour management suite available today

 

Since 2005, Rezgo has been the leading tour operator software.  If you are looking for the most feature rich management system available on the market today with a specific focus on tours and activities, look no further than Rezgo, the most trusted name in tour management software.

  •   Live seat availability
  • Real time inventory management
  • Support for daily manual or automated inventory adjustments via XML API
  • Multiple options by departure time or offering
  • Unlimited photos and thumbnail generator
  • Integration with YouTube
  • Google Maps integration for geo-location
  • Support for multiple searchable locations
  • Multiple pricing levels
  • Built-in seasonal pricing via rules engine
  • Ability to hide items from list and reseller channels
  • Assign tags to multiple products
  • Expiry date for seasonal products
  • Specify additional custom tags
  • Customizable description fields, itinerary, inclusions, exclusions, things to bring, and more
  • Quickly edit bookings from new bookings widget or booking search screen
  • Ability to track booking status
  • Batch check-in and print ticket option for point of sale ticket windows
  • Print to ticket printer feature for point of sale
  •   Create reseller relationships using Rezgo Connect
  • Ability to apply commission rate per reseller
  • Allow resellers to sign-up directly or add them yourself
  • Use your own payment or the Rezgo gateway to manage affiliate and reseller payments
  • Control which products appear in which channel
  • Co-brand reseller & affiliate websites
  • Full XML API access to reseller channels
  • Create unique tours and activities for specific channel
  • Allow channel access on an option level
  • Import email confirmations from supported third party vendors to generate bookings and update reports
  • Allow trusted partners to login and access your point of sale, perfect for activity desks or concierge.
  • Booking Agent administrator support for agent sales tracking
  • Support for embedded referral codes in URL
  • Support for embedded promotional codes in URL (for special promotions or discounts)
  •   Web-based administration area
  • Customizable dashboard with multiple widgets
  • Full-featured Customer Relationship Manager (CRM)
  • View and process bookings online
  • Full featured point of sale including ticket printing
  • Ability to print receipts and vouchers
  • Email receipts and vouchers directly to customer from booking details screen
  • Inventory management and live availability
  • Daily inventory reporting
  • Full vendor support and management
  • Integrated Editor for updating descriptions
  • Administrative shared notepad
  • Google maps integration on all product page
  • Automatic confirmation emails with automated status change emails
  • Full featured reporting section to generate reports and export data
  •   Use your own domain name or use your unique Rezgo sub-domain
  • Use the Rezgo Tour App to market your tours on Facebook (Beta)
  • Export feeds to third parties (via XML API)
  • Item images thumbnails with larger lightbox version
  • Completely search engine optimized
  • Coupon and discount support through powerful rules engine
  • Discounts based on number of guests booking (quantity discounts)
  • Affiliate system using Rezgo Vendor system
  • Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
  • Phone booking system with sales rep tracking
  • Bookings notes with direct email to customer feature
  • Customizable booking fields
  • Full integration with Google Analytics or other third party analytics packages
  • Support for conversion tracking codes
  • Support for Google E-Commerce tracking
  • Product sharing capability across popular social media networks and leading travel itinerary services
  •   Free customizable, ready-to-use template
  • Full CSS access for fully customized web design
  • Professionally designed white label is ready to go, no coding required.
  • Easy to change image gallery
  • Simplified graphics upload process
  • Ability to embed tours and activities right into your existing web pages
  • Use any web page editor software to create custom designs for your booking engine
  • Link directly to items by tag or search term
  • Link your “Book Now” buttons from your current website to your Rezgo product pages
  •   Smart search by keyword or location
  • Simple two step booking with no guest registration
  • Integrated availability calendar
  • Browse tours & activities by tag
  • Built-in availability search
  • Search by keyword, location, or tag and date
  • Printable receipt
  • Downloadable voucher with QR Code
  • View booking status online
  • Share tours & activities with friends on Facebook or Twitter
  •   Mobile optimized mobile web app
  • No configuration or customization required
  • Built using HTML 5 for maximum compatibility
  • Supports all major mobile platforms include iOS, Android, Blackberry, Symbian, & Windows
  • Auto detects mobile browsers and displays the mobile interface
  • Designed for touch friendly smartphones
  • Supports your preferred payment methods
  • Mobile friendly voucher & confirmation
  •   Integrates with 20+ existing or new merchant gateways
  • Tax calculation based on per product
  • Supports over 160 Base currencies
  • Supports automated promotional pricing based on promotional code or date based rules
  • CVV2 (Security Code) support
  • Industry standard currency symbol based on base currency
  • Accept credit cards, gift cards, checks, and PayPal with ease
  • Payment processing at time of booking
  •   PCI certified via Trustwave
  • Regular vulnerability testing via Trustwave
  • Uptime monitoring (every minute) by Pingdom
  • Cloud hosting powered by Amazon EC2
  • Security hardened OS
  • Integrated IP blocking security feature
  • 256 bit SSL Encryption
  • Multiple administrator login
  • Determine which administrative sections are accessible
  • Administration area access and booking edit history
  • Displays last four digits of credit card numbers only
  • RECAPTCHA image validation support for all form submissions
  •   Industry leading XML API
  • Javascript content widgets
  • Open source Rezgo in a Box – packaged booking engine in open source PHP
  • WordPress plugin – Add Rezgo booking capabilities on your WordPress site
  • Facebook App
  •   Fully scalable bandwidth and processing powered by Amazon EC2.
  • Amazon EC2 PCI DSS 2.0 certified datacenter
  • 256-bit SSL security with full HTTPS support
  • Guaranteed 99.99% up-time SLA (available on request)
  • Complete technology installation and management
  • Proactive hacker security provided by Trustwave & Norton
  • Stringent information security, privacy and change management procedures
  •   Live telephone technical support during regular business hours
  • Available via phone, email, live chat, or Skype
  • All support based in-house
  • Complete online documentation available
  • Online manual, training videos, helpful tutorials and support knowledge base
  •   Instant access to new functionality and features
  • Free monthly and quarterly updates and software improvements
  • Software upgrades are fully automatic, no installations required
  • All existing data kept intact when upgrading

New Rezgo Dashboard provides access to vital information about your tour or activity business.

 

Rezgo has to be the best online booking solution around and has provided everything needed to better manage my customers booking. I know that in time there will be many more great options integrated into the the online booking engine to better serve all our customers. Keep up the good work!

Benjamin

Owner Napa Aloft