• Hidden tour options now appear in Rezgo Pro back-end sales search results
• Pre-booking on offline sales won’t appear in the incomplete list
• The number of passengers on reports no longer includes trashed bookings
• Rezgo.com domain is now used on receipt link from back-end and email instead of Booking-Server.com
• Offline sales search date has been enhanced

We have also added new functionality, you now have the ability to state a price that your tours start at. For more information, click here.

You can find the Rezgo.com knowledgebase at http://kb.rezgo.com.

Remember, if you would like to discuss Rezgo.com with fellow Rezgo.com members, you can always visit the Rezgo.com user forums at http://forum.rezgo.com.

This patch includes:

Paypal Changes

1. The PayPal countdown timer has been removed. If a payment is made and PayPal has sent confirmation information, then the booking will be placed in the Payment Received folder. If payment hasn’t been made or PayPal hasn’t sent confirmation information, you can find the booking in the Pending folder.
2. Customer and suppliers will receive confirmation emails when a customer pays. (by clicking Pay Now button on PayPal site)

Domain and Log-in Changes

1. Login to the back-end redirects to a secure site
2. Login to the back-end redirects to login.rezgo.com
3. The booking site domain has been changed from booking-server.com to rezgo.com*

* booking-server.com is still usable.

You are able to view a summary of your tour option availability and the rules that effect it with the Calendar button.

To bring up the calendar go to Inventory>Tour Details>Option Details and click on the Calendar icon.

This function gives you a monthly overview of that options availability, the days in advance that it needs to be booked, the pricing, and the rules that are effecting this option.

This can be used too see how your inventory is effected by rules and which rules are effecting your inventory.

http://app.icontact.com/icp/sub/survey/start?sid=10343&cid=45570

Remember that in order to use a merchant payment gateway such as Authorize.net, iTransact, or Chase Paymentech, you must be a Rezgo Pro member.

If you would like more information or would like to apply for a merchant account, please visit the Strategic Merchant Services application form.

“We are very excited to be included in such a prestigious event,” said Stephen Joyce, CEO of Sentias Software Corp., the company behind Rezgo.com. “Rezgo.com is shaking up the traditional tour and activity distribution model, and we are receiving a lot of praise for it. I think that our innovative ideas will resonate with the attendees of The Travel Innovation Summit and the tour and activity community at large.”

Rezgo.com is one of only two dozen companies invited to the inaugural Travel Innovation Summit. The live demonstration of Rezgo.com booking software will focus on its key competitive differentiators including open connectivity, social computing framework, and unique marketplace integration. Attendees will vote after each demonstration for the top six winners, who will earn one of the coveted “Five Minutes of Fame” presentations during Center Stage at The PhoCusWright Conference later that week. The voting will consider factors such as concept, presentation, ability to execute, business model, and confidence in the company’s future. The five minute Center Stage presentations place the most innovative products and companies in front of the most influential travel industry executives.

“We have some really amazing features that we are developing right now”, added Mr. Joyce “Being part of the Travel Innovation Summit means we’ll have a high profile global stage upon which to showcase the work the Sentias team has been doing over the last two years”.

About The Travel Innovation Summit
For 15 years, The PhoCusWright Conference has been pushing the envelope on travel innovations. The Travel Innovation Summit at The PhoCusWright Conference is a new PhoCusWright event that showcases the travel industry’s hottest, most innovative Web and mobile-based applications. Innovators from around the world demonstrate sites and solutions that will significantly impact travel planning, purchasing and trending. (www.phocuswright.com)

About Rezgo.com
Rezgo.com helps tour and activity companies better manage and sell their experiences. Suppliers are able to sell through their own Web site, sales desks, call-centers, and through a growing number of sales partners. Rezgo.com is used by tour and activity providers such as whale watching, sight-seeing, bus tours, bike tours, helicopter tours, river rafting, hiking, adventure tours and many others. Rezgo.com is free to use and provides an impressive array of functions. Rezgo Pro, a premium service, is available for suppliers who require more sophisticated booking capabilities. (www.rezgo.com)

1. Current Free and Trial members (which have been changed to Free) must activate (Turn on) their booking websites before they can receive bookings online.
2. The pay by Paypal functionality has been changed to support real-time bookings. Customers will have 10 minutes to pay for their booking before the booking expires. This prevents the possibility of a customer booking multiple seats without paying. This is particularly useful if your inventory is time sensitive.
3. Custom domain name support is now a feature of Rezgo Pro. If you would like to enable your custom domain name, you will need to upgrade to a Rezgo Pro membership.*
4. Support for merchant payment gateways other than Paypal is a feature of Rezgo Pro. If you would like to use a merchant payment gateway, such as Paymentech, Authorize.net, iTransact, PPI Paymover, Ogone, or Moneris, you will need to upgrade to a Rezgo Pro membership.*

* Current Paid members can choose to upgrade to Rezgo Pro at their current subscription rate until September of 2008.

New Rezgo.com Features

Rezgo.com is a great way to get your tour or activity business online and e-commerce enabled in no time. With Rezgo.com you can accept secure bookings online. Join Rezgo.com, add your tours and activities, and create a book now button. Rezgo.com even supports real-time online payments using PayPal or credit card capture. Here are just some of the features that are now part of the Free Rezgo.com membership:

	Turn On All Rezgo.com members will have the option to ‘turn off’ or ‘turn on’ their Rezgo.com booking website. This is the website that your customers use when booking one of your tours or activities. This feature lets you make changes to your site without making your website public. Important Note: Current Rezgo Free & Trial members must turn on their Rezgo Sites before they can begin accepting bookings online.
	Trash Bin Rezgo.com has added booking security that prevents bookings from being accidentally deleted. Now all deleted bookings are placed in a trash bin that holds bookings for 30 days after the booking is deleted. If you have accidentally deleted a booking, you can always restore it from your trash bin.
	Booking History Rezgo.com now gives members access to the booking history. This will show all of the transaction history for an item, if items were added, who made the changes and when the changes were made.
	Button Creator We have added a dynamic ‘book now’ and ‘reserve’ button creator that will generate buttons to link directly to your tours and activities. You can choose the colour, shape and message for your button.
	Common Sense Names We had a lot of feedback regarding the naming structure for inventory items. In an effort to simplify your experience with Rezgo.com, we have renamed the inventory items using common sense names. Now you create a new ‘tour’ instead of a ‘group’. Under the ‘tour’ you create an ‘option’ instead of an ‘item’. This should help to clarify the structure of using Rezgo to sell your inventory.
	Renamed We have also renamed some folders in the bookings menu. When you receive a booking that is pre-paid, it used to go to the ‘open bookings’ folder. We have renamed this folder to the ‘payment received folder’. You can still add any number of folders to help to keep your bookings organized.

Rezgo Pro

In addition to the free Rezgo.com features, we have also created a new Rezgo Pro membership which offers more robust features for companies that need more sophisticated functionality. The Rezgo Pro membership is available for $149.95 USD/month and offers the following features:

	Point Of Sale The new point of sale interface allows you and your booking staff to make bookings directly in the Rezgo Administration system. This is perfect for call centers and front desk booking staff.
	Add Additional Invoice Items You can now manage your bookings and add additional invoice line items on the fly. This lets you customize an itinerary or add additional products directly to a booking. You can attach notes, payment amounts, and payment types. You can also record payment transactions in order to reconcile bookings. Payments are recorded in a booking transaction log for easy reference.
	Multiple Administrators Rezgo.com now supports multiple company administrators with specific access. There are a total of 5 access levels that you can use to manage your administrators, booking staff, and product managers.
	Enhanced Reporting Rezgo Pro provides more sophisticated booking and revenue reporting.
	Payment Gateway Rezgo Pro supports third-party merchant gateways including: Paymentech Authorize.net iTransact Moneris Ogone PPI Paymover PayPal More merchant gateways are being added.
	Custom Domain With Rezgo Pro you can use your own customized domain name. This will ensure seamless integration with your website.

Free Webinars

In an effort to show new and existing members the new functionality of Rezgo and Rezgo Pro we are launching a series of weekly webinars. These workshops will include a half-hour overview of the features of Rezgo and a half-hour Q&A session. This is a great opportunity to stop by, see the new features and ask any questions you may have of the Rezgo Team. These webinars are free to Rezgo members and $10 for non-members. As space is limited, you will need to RSVP if you want to attend a webinar. Go to http://webinar.rezgo.com/tour.php to signup.

Documentation

We are updating our documentation to include recent functionality enhancements with Rezgo Pro and Free. This is an ongoing process and will be rolled out over the next few months. If you have questions regarding the functionality of Rezgo remember that we have http://support.rezgo.com for user manuals. For an interactive learning experience, use http://forum.rezgo.com. The forum is a great place to share your experiences and ask questions to other Rezgo members.

Spread Rezgo.com

If you know of a tour and activity company who needs an online booking solution, please let them know about Rezgo.com. The more organizations that use Rezgo.com, the more powerful the system becomes for everyone who uses it.

Thank you for your understanding and we appreciate your continued support of Rezgo.com.