There’s just too many features to list them all, so here are some of the most popular features of the Rezgo tour & activity operator software:
Tour & Activity Management & Merchandising
- Live seat availability
- Real time inventory management
- Support for daily manual or automated inventory adjustments via XML API
- Multiple options by departure time or offering
- Unlimited photos and thumbnail generator
- Integration with YouTube
- Google Maps integration for geo-location
- Support for multiple searchable locations
- Multiple pricing levels
- Built-in seasonal pricing via rules engine
- Ability to hide items from list and reseller channels
- Assign tags to multiple products
- Expiry date for seasonal products
- Specify additional custom tags
- Customizable description fields, itinerary, inclusions, exclusions, things to bring, and more
- Quickly edit bookings from new bookings widget or booking search screen
- Ability to track booking status
- Batch check-in and print ticket option for point of sale ticket windows
- Print to ticket printer feature for point of sale
Channel Management Tools
- Create reseller relationships using Rezgo Connect
- Ability to apply commission rate per reseller
- Allow resellers to sign-up directly or add them yourself
- Use your own payment or the Rezgo gateway to manage affiliate and reseller payments
- Control which products appear in which channel
- Co-brand reseller & affiliate websites
- Full XML API access to reseller channels
- Create unique tours and activities for specific channel
- Allow channel access on an option level
- Import email confirmations from supported third party vendors to generate bookings and update reports
- Allow trusted partners to login and access your point of sale, perfect for activity desks or concierge.
- Booking Agent administrator support for agent sales tracking
- Support for embedded referral codes in URL
- Support for embedded promotional codes in URL (for special promotions or discounts)
Administrative Tools
- Web-based administration area
- Customizable dashboard with multiple widgets
- Full-featured Customer Relationship Manager (CRM)
- View and process bookings online
- Full featured point of sale including ticket printing
- Ability to print receipts and vouchers
- Email receipts and vouchers directly to customer from booking details screen
- Inventory management and live availability
- Daily inventory reporting
- Full vendor support and management
- Integrated Editor for updating descriptions
- Administrative shared notepad
- Google maps integration on all product page
- Automatic confirmation emails with automated status change emails
- Full featured reporting section to generate reports and export data
Marketing Features
- Use your own domain name or use your unique Rezgo sub-domain
- Use the Rezgo Tour App to market your tours on Facebook (Beta)
- Export feeds to third parties (via XML API)
- Item images thumbnails with larger lightbox version
- Completely search engine optimized
- Coupon and discount support through powerful rules engine
- Discounts based on number of guests booking (quantity discounts)
- Affiliate system using Rezgo Vendor system
- Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
- Phone booking system with sales rep tracking
- Bookings notes with direct email to customer feature
- Customizable booking fields
- Full integration with Google Analytics or other third party analytics packages
- Support for conversion tracking codes
- Support for Google E-Commerce tracking
- Product sharing capability across popular social media networks and leading travel itinerary services
Designed for your Brand
- Free customizable, ready-to-use template
- Full CSS access for fully customized web design
- Professionally designed white label is ready to go, no coding required.
- Easy to change image gallery
- Simplified graphics upload process
- Ability to embed tours and activities right into your existing web pages
- Use any web page editor software to create custom designs for your booking engine
- Link directly to items by tag or search term
- Link your “Book Now” buttons from your current website to your Rezgo product pages
Customer Booking Tools
- Smart search by keyword or location
- Simple two step booking with no guest registration
- Integrated availability calendar
- Browse tours & activities by tag
- Built-in availability search
- Search by keyword, location, or tag and date
- Printable receipt
- Downloadable voucher with QR Code
- View booking status online
- Share tours & activities with friends on Facebook or Twitter
Mobile Bookings
- Mobile optimized mobile web app
- No configuration or customization required
- Built using HTML 5 for maximum compatibility
- Supports all major mobile platforms include iOS, Android, Blackberry, Symbian, & Windows
- Auto detects mobile browsers and displays the mobile interface
- Designed for touch friendly smartphones
- Supports your preferred payment methods
- Mobile friendly voucher & confirmation
Payment Processing
- Integrates with 20+ existing or new merchant gateways
- Tax calculation based on per product
- Supports over 160 Base currencies
- Supports automated promotional pricing based on promotional code or date based rules
- CVV2 (Security Code) support
- Industry standard currency symbol based on base currency
- Accept credit cards, gift cards, checks, and PayPal with ease
- Payment processing at time of booking
Security
- PCI certified via Trustwave
- Regular vulnerability testing via Trustwave
- Uptime monitoring (every minute) by Pingdom
- Cloud hosting powered by Amazon EC2
- Security hardened OS
- Integrated IP blocking security feature
- 256 bit SSL Encryption
- Multiple administrator login
- Determine which administrative sections are accessible
- Administration area access and booking edit history
- Displays last four digits of credit card numbers only
- RECAPTCHA image validation support for all form submissions
Integration
- Industry leading XML API
- Javascript content widgets
- Open source Rezgo in a Box – packaged booking engine in open source PHP
- WordPress plugin – Add Rezgo booking capabilities on your WordPress site
- Facebook App
Hosted in the Cloud
- Fully scalable bandwidth and processing powered by Amazon EC2.
- Amazon EC2 PCI DSS 2.0 certified datacenter
- 256-bit SSL security with full HTTPS support
- Guaranteed 99.99% up-time SLA (available on request)
- Complete technology installation and management
- Proactive hacker security provided by Trustwave & Norton
- Stringent information security, privacy and change management procedures
Support when you need it
- Live telephone technical support during regular business hours
- Available via phone, email, live chat, or Skype
- All support based in-house
- Complete online documentation available
- Online manual, training videos, helpful tutorials and support knowledge base
Live Software Updates
- Instant access to new functionality and features
- Free monthly and quarterly updates and software improvements
- Software upgrades are fully automatic, no installations required
- All existing data kept intact when upgrading

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