There’s just too many features to list them all, so here are some of the most popular features of the Rezgo tour & activity operator software:

Tour & Activity Management & Merchandising
  • Live seat availability
  • Real time inventory management
  • Support for daily manual or automated inventory adjustments via XML API
  • Multiple options by departure time or offering
  • Unlimited photos and thumbnail generator
  • Integration with YouTube
  • Google Maps integration for geo-location
  • Support for multiple searchable locations
  • Multiple pricing levels
  • Built-in seasonal pricing via rules engine
  • Ability to hide items from list and reseller channels
  • Assign tags to multiple products
  • Expiry date for seasonal products
  • Specify additional custom tags
  • Customizable description fields, itinerary, inclusions, exclusions, things to bring, and more
  • Quickly edit bookings from new bookings widget or booking search screen
  • Ability to track booking status
  • Batch check-in and print ticket option for point of sale ticket windows
  • Print to ticket printer feature for point of sale
Channel Management Tools
  • Create reseller relationships using Rezgo Connect
  • Ability to apply commission rate per reseller
  • Allow resellers to sign-up directly or add them yourself
  • Use your own payment or the Rezgo gateway to manage affiliate and reseller payments
  • Control which products appear in which channel
  • Co-brand reseller & affiliate websites
  • Full XML API access to reseller channels
  • Create unique tours and activities for specific channel
  • Allow channel access on an option level
  • Import email confirmations from supported third party vendors to generate bookings and update reports
  • Allow trusted partners to login and access your point of sale, perfect for activity desks or concierge.
  • Booking Agent administrator support for agent sales tracking
  • Support for embedded referral codes in URL
  • Support for embedded promotional codes in URL (for special promotions or discounts)
Administrative Tools
  • Web-based administration area
  • Customizable dashboard with multiple widgets
  • Full-featured Customer Relationship Manager (CRM)
  • View and process bookings online
  • Full featured point of sale including ticket printing
  • Ability to print receipts and vouchers
  • Email receipts and vouchers directly to customer from booking details screen
  • Inventory management and live availability
  • Daily inventory reporting
  • Full vendor support and management
  • Integrated Editor for updating descriptions
  • Administrative shared notepad
  • Google maps integration on all product page
  • Automatic confirmation emails with automated status change emails
  • Full featured reporting section to generate reports and export data
Marketing Features
  • Use your own domain name or use your unique Rezgo sub-domain
  • Use the Rezgo Tour App to market your tours on Facebook (Beta)
  • Export feeds to third parties (via XML API)
  • Item images thumbnails with larger lightbox version
  • Completely search engine optimized
  • Coupon and discount support through powerful rules engine
  • Discounts based on number of guests booking (quantity discounts)
  • Affiliate system using Rezgo Vendor system
  • Export customer contacts for use with email marketing systems such as MailChimp, iContact, and Vertical Response.
  • Phone booking system with sales rep tracking
  • Bookings notes with direct email to customer feature
  • Customizable booking fields
  • Full integration with Google Analytics or other third party analytics packages
  • Support for conversion tracking codes
  • Support for Google E-Commerce tracking
  • Product sharing capability across popular social media networks and leading travel itinerary services
Designed for your Brand
  • Free customizable, ready-to-use template
  • Full CSS access for fully customized web design
  • Professionally designed white label is ready to go, no coding required.
  • Easy to change image gallery
  • Simplified graphics upload process
  • Ability to embed tours and activities right into your existing web pages
  • Use any web page editor software to create custom designs for your booking engine
  • Link directly to items by tag or search term
  • Link your “Book Now” buttons from your current website to your Rezgo product pages
Customer Booking Tools
  • Smart search by keyword or location
  • Simple two step booking with no guest registration
  • Integrated availability calendar
  • Browse tours & activities by tag
  • Built-in availability search
  • Search by keyword, location, or tag and date
  • Printable receipt
  • Downloadable voucher with QR Code
  • View booking status online
  • Share tours & activities with friends on Facebook or Twitter
Mobile Bookings
  • Mobile optimized mobile web app
  • No configuration or customization required
  • Built using HTML 5 for maximum compatibility
  • Supports all major mobile platforms include iOS, Android, Blackberry, Symbian, & Windows
  • Auto detects mobile browsers and displays the mobile interface
  • Designed for touch friendly smartphones
  • Supports your preferred payment methods
  • Mobile friendly voucher & confirmation
Payment Processing
  • Integrates with 20+ existing or new merchant gateways
  • Tax calculation based on per product
  • Supports over 160 Base currencies
  • Supports automated promotional pricing based on promotional code or date based rules
  • CVV2 (Security Code) support
  • Industry standard currency symbol based on base currency
  • Accept credit cards, gift cards, checks, and PayPal with ease
  • Payment processing at time of booking
Security
  • PCI certified via Trustwave
  • Regular vulnerability testing via Trustwave
  • Uptime monitoring (every minute) by Pingdom
  • Cloud hosting powered by Amazon EC2
  • Security hardened OS
  • Integrated IP blocking security feature
  • 256 bit SSL Encryption
  • Multiple administrator login
  • Determine which administrative sections are accessible
  • Administration area access and booking edit history
  • Displays last four digits of credit card numbers only
  • RECAPTCHA image validation support for all form submissions
Integration
  • Industry leading XML API
  • Javascript content widgets
  • Open source Rezgo in a Box – packaged booking engine in open source PHP
  • WordPress plugin – Add Rezgo booking capabilities on your WordPress site
  • Facebook App
Hosted in the Cloud
  • Fully scalable bandwidth and processing powered by Amazon EC2.
  • Amazon EC2 PCI DSS 2.0 certified datacenter
  • 256-bit SSL security with full HTTPS support
  • Guaranteed 99.99% up-time SLA (available on request)
  • Complete technology installation and management
  • Proactive hacker security provided by Trustwave & Norton
  • Stringent information security, privacy and change management procedures
Support when you need it
  • Live telephone technical support during regular business hours
  • Available via phone, email, live chat, or Skype
  • All support based in-house
  • Complete online documentation available
  • Online manual, training videos, helpful tutorials and support knowledge base
Live Software Updates
  • Instant access to new functionality and features
  • Free monthly and quarterly updates and software improvements
  • Software┬á upgrades are fully automatic, no installations required
  • All existing data kept intact when upgrading