Rezgo

If you take deposits for your tour or activity bookings/reservations and are using a credit card payment gateway (for example Chase Paymentech or Authorize.net), you can now process the outstanding balance on bookings directly through your gateway.  Traditionally, Rezgo would handle the processing of the deposit through the payment gateway, but the outstanding balance would [...]

We just pushed out a Rezgo hot fix today that features one bug fix and three cool new features.  The bug is related to a problem with the geo-tagging of tours.  The bug wouldn’t allow you add a geo-tag to the tour that you were either adding or editing.  This bug is now fixed and [...]

In this edition of Rezgo in the Know: Transaction Fees & Cancellations How to Use Vouchers Printing Vouchers & Receipts for Off-line Sales Opportunity for Canadian Tourism Businesses Meet our new Australian partner – UntangleYourWeb.com Transaction Fees & Cancellations In order to avoid being charged for a booking that is either a test booking or [...]

Where true luxury and style are always standard. We’re committed to excellence. We treat sightseeing as an art form. To us, the tour business is not work. It’s a passion. Satisfying our guests is….well, self-gratifying. It’s what we enjoy. We are a niche above our competition. Silver Spur sets the new standard. Tap into our [...]

Yep, that’s right, we have just released our first, very simple (yet powerful) iGoogle Gadget.  The Rezgo Check-in Voucher gadget gives you the ability to check-in a customer’s voucher directly from your iGoogle home page.  The beauty of the iGoogle gadget is that it also works with the mobile version of your iGoogle page.  Here [...]

The latest release of Rezgo on August 13th, 2009 saw the removal of the booking trash.  That’s right, you can no longer trash or delete bookings.  Instead, you can cancel the booking and it will be stored in your Cancelled Bookings folder indefinitely.  This change ensures that your booking reports are accurate by showing you [...]

You can now check your tour and activity availability with promotional codes.  This is a great way to see how promotional codes will affect your pricing and availability for tour and activity products in your inventory.  From the Tour Option details page, click on the Calendar link.  Enter the promotional code in the box which [...]

We have updated all email notifications to include the link to the voucher and printable receipt.  This means that if a customer loses their initial email, you can resend the confirmation email to your customer and they will have full access to the original receipt and printable voucher. Here is an example of the link [...]

You can now print vouchers and receipts for your customers directly from the back-end bookings interface.  It’s easy to create a new booking for a customer and print them a voucher right away.  Here’s a quick tutorial: From the Bookings page, click on the “add new bookings” button. Use the “Find Inventory Items” search to [...]

Activity Desks are a great way to increase your bookings while still maintaining control of your inventory. If you have booking agents like activity desks who make bookings but do not pay upfront, this is a great way to track those bookings and consolidate your invoicing. Here’s how to set-up your net rate activity desk [...]