Copying Custom Questions Across Multiple Options

2009-11-04

One of the most flexible features of the Rezgo Tour Operator Software is the ability for each option in a tour to have its own set of custom questions. This allows you as a tour or activity operator to be able to add non-inventory add-ons to each option as well as ask common questions. The drawback, until now, is that you would need to add the questions to each option. If you had a lot of options, this could be quite time consuming. Now you can copy a pre-defined list of common custom questions across ALL your options with just a few clicks. That means that if you have a set of questions that you need to ask the customer regardless of what they are booking, you can create the questions once for a single option and then append, prepend, or replace the custom questions across some or all of your options. Here is a screen shot of what that interface looks like. As you can see, you can choose the questions you want to copy (including their order) on the left and then choose the options that you want to the add the questions to on the right. Below the list, you can choose to “append the existing list”, “prepend to the existing list”, or “replace the existing list” of questions. If you have more than ten options, this feature alone would save you an hour or more of your time.

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Give this feature a try and if you like it, be sure to let us know by leaving us some praise over at our Rezgo GetSatisfaction.com site. If you run into any problems, contact us using our support form and let us know.

Remember, if you know of a tour operator or activity provider who could use a tour operator software or activity booking system like Rezgo, please refer them. We reward referrals!

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